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  • Report:  #780896

Complaint Review: Jan De Luz - Internet Internet

Reported By:
OrvisFamily - Bountiful, Utah, USA
Submitted:
Updated:

Jan De Luz
4 East Carmel Valley Road, Carmel Valley, CA 93924 Internet, Internet, United States of America
Phone:
831-659-7966
Web:
http://www.jandeluz.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
Our designer wrote a check to Jan De Luz for $25,000 to pay for a pair of fireplaces. Mr. De Luz was unable to procure the fireplaces within our budget ($50,000.) No problem. Return the money and we'll go elsewhere. However, for some reason that not even he can articulate, he kept our money. No store credit. Nothing. Now, I'm suing to get the money back and he's making it expensive (forcing us to come up with French-language translators, etc..) It's senseless. We'd take cash. We'd take full store credit. We're flexible. Still, no-go. For details and video, go to http://www.bewarejandeluz.com.


1 Updates & Rebuttals

OrvisFamily

Bountiful,
Utah,
USA
Jan De Luz Made it Right.

#2Author of original report

Tue, October 18, 2011

Jan De Luz agreed to our request and credited us the money we paid him at his store. Thanks!

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