- Report: #95896
Complaint Review: Jasmine McCogg - Pre-Sale Tale Webstore - Fontana California
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Jasmine McCogg - Pre-Sale Tale Webstore
17057 La Vesu Road Fontana, 92337 California, U.S.A.
Phone:
909-5747676
Web:
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Jasmine McCogg, Pre-Sale Tale Webstore ripoff: sold product, promised refund, no refund Fontana, CA Fontana California
I purchased a SONY DCRTRV250 Digital8 camcorder from your website on USAPlaza.com on April 23,2004. Shipping date was scheduled as May 14. The invoice showed the product would ship in 2-4 weeks. Since I was leaving to California on business, I was worried that the package might arrive while I was gone. When I emailed again on May 14th,(LM) replied,
The item you have ordered has been sold out, and we have discontinued the sale of it on our site. I am more than happy to issue you a complete refund immediately.
When I did not see a refund after waiting a week, I emailed again and got this reply from LM:
Your refund is scheduled to be issued to you on Monday, May 31.
It is now June 15, 2004. I cannot get any answers and there is no answer at the phone number supplied on the website. I have contacted the police.
Rossah
Las Vegas, Nevada
U.S.A.
The item you have ordered has been sold out, and we have discontinued the sale of it on our site. I am more than happy to issue you a complete refund immediately.
When I did not see a refund after waiting a week, I emailed again and got this reply from LM:
Your refund is scheduled to be issued to you on Monday, May 31.
It is now June 15, 2004. I cannot get any answers and there is no answer at the phone number supplied on the website. I have contacted the police.
Rossah
Las Vegas, Nevada
U.S.A.
