- Report: #927967
Complaint Review: J.Chapa Hernandez Jeweler - Bellevue Washington
Reported By:
andy -
salt lake, Utah, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
J.Chapa Hernandez Jeweler
10246 Main St Bellevue, 98004 Washington, United States of America
Phone:
425-451-0244
Web:
www.josephjewelry.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
J.Chapa Hernandez Jeweler Hernandez Jeweler Will NOT return jewelery for months . Claims to make jewelery - do not bring anything to him to re-design - Bellevue, Washington
Do not bring jewelery to redesign- do not bring anything . He will not return jewelery for months , claims he is on phone to Europe or some important event- . Jewellery was not done - all stones removed from rings brought in and damaged.
He had done a drawing for me - something he would design - never happend . A diamond necklace - when I finally got it back was altered in shape He tried to give me a plain inexspensive gold band with some diamonds - nothing like the design, told me it was made for me . When I would not take it - he finally got most of my things back - again damaged
He did get the bag with now my broken gold and stones .Strange how it became what was left in a few minutes from the dimonds he said he had used in his band ? Tried to keep a designer valuable ring - said he could sell it once I reminded him it was not in the bag of broken "stuff" . Got it back - cleaned and shiny .
I asked him why he did this - he said ; I knew you would want it back . It would be like "this". Strange if that is what he thought - why was all my jewelery taken apart / changed or damaged ? Valubale jewelery ... Sad ..
It took me 6 trips and an attorney ..
He had done a drawing for me - something he would design - never happend . A diamond necklace - when I finally got it back was altered in shape He tried to give me a plain inexspensive gold band with some diamonds - nothing like the design, told me it was made for me . When I would not take it - he finally got most of my things back - again damaged
He did get the bag with now my broken gold and stones .Strange how it became what was left in a few minutes from the dimonds he said he had used in his band ? Tried to keep a designer valuable ring - said he could sell it once I reminded him it was not in the bag of broken "stuff" . Got it back - cleaned and shiny .
I asked him why he did this - he said ; I knew you would want it back . It would be like "this". Strange if that is what he thought - why was all my jewelery taken apart / changed or damaged ? Valubale jewelery ... Sad ..
It took me 6 trips and an attorney ..
1 Updates & Rebuttals
Joseph Jewelry
Bellevue,Washington,
United States of America
Wrong Website Llisted
#2UPDATE Employee
Tue, September 04, 2012
You are complaining about "Hernandez Jeweler" but have listed the website for www.josephjewelry.com. Please update the website if you get the chance. Thanks
