Kevin
Orlando,#2Consumer Comment
Sun, September 04, 2005
Stephanie, obviously the vehicle is a lemon-though not covered by the lemon law. They know they sold you a lemon but they do not want to take responsibility for it. Here is what I would do: file a complaint with the Atty. General of IN. Provide as much detail as you regarding the numerous repairs/receipts/etc. from day 1. Return the vehicle to JD Byrider on the grounds that they sold you a lemon. They will have to respond to the Atty. General complaint. They broke their advertising promise to you: "an affordable payment, a reliable car, backed by a solid warranty." Doesn't sound like your experience at all. When you stop paying for it they will threaten to sue you, garnish your wages, etc. Just tell them you do not wish to be contacted by phone anymore-you do have that right. If you can afford one, hire an atty. to sue them for damages-repairs, loss of income, etc. When they review the file and discover all of the repair issues, rust, etc. they will probably decide to drop pursuing you for any difficiency balance on the loan. You purchased from their "Flagship" store. They probably monitor dissatified customers closely from that store. Just keep documenting your case and be persistant. Unfortunately you got burned but you learned a valuable lesson to stay away from this company. Hopefully others can learn the same from you. Good Luck!