#2REBUTTAL Owner of company
Mon, July 15, 2013
We aren’t able to identify who this person is. This person filed a complaint before ever letting us know he was unhappy with our services.
In a tax collection case, we NEVER commit to preparing past unfiled tax returns for a client until after they hire us and we’re able to get to know more about the case and about the client.
Why do we do that? Simple. Some clients who want us to prepare unfiled don’t have any records. Some have horrible records. Some want to take unreasonable tax positions. And some are not truthful. We want to only file "clean" tax returns where we can verify the correctness of the information going on the tax return.
We’re able to prepare tax returns for the majority of clients who want us to, but unfortunately we can’t do it for all clients for the reasons stated above. This is the policy we’ve always had, and still have to this day.
Even in the minority of cases where we must decline preparing their tax returns, we still handle the other parts of the collection case for them.
We have an A+ Better Business Bureau (BBB) rating. We have been in business 20 years, and represented thousands of clients in all 50 states and 29 foreign countries. We are proud that less than 0.4% of our clients have ever complained. We regret this person is unhappy, but we can’t make everyone happy, even though we try.
It appears this person has filed the same complaint several times in an attempt to make it appear that there are more complaints.
You can speak to us personally at 1-800-509-2770.
Sincerely,
Fouts Law Firm
Admitted:
- U.S. Supreme Court
- U.S. Tax Court
- U.S. Federal District Court