Proudmama4
Virgie,#2Author of original report
Wed, September 12, 2007
BBB contacted me. Everything they have mailed to this company has been returned "Undeliverable". Also, the Atty Generals office in South Carolina contacted me and I am in the process of getting the paperwork together to send to them. Since this has happened, I recevied a letter from my bank saying that my debit card had been compromised, and they are cancelling and reissuing a new one. Has this happened to anyone else? (Oh, I did finally get my money back--but from the bank, not JFYC). I read in another post to call the SC police dept and speak to a SGT O'Donnell. If anyone has his number, please let me know and I will call and file a report also.
David
Smyrna,#3Consumer Comment
Sat, July 28, 2007
Here is the correct phone number for the consumer affairs department 803 733 4210...
Proudmama4
Virgie,#4Author of original report
Fri, July 27, 2007
I tried calling Ms. Brown at the phone number provided on another post, but that phone number had been disconnected. I went online and filed a complaint with the FTC after I couldn't get her on the telephone. What I would like to know is why is my bank telling me I only have 30 days to fix this problem and other banks are saying 60? Also, why are other banks refunding their account holders money for their loss, and mine is not. Are all banks not supposed to have the same practices, in general, and regulated by the same authorities? I'm confused on this.
Proudmama4
Virgie,#5Author of original report
Fri, July 27, 2007
I tried calling Ms. Brown at the phone number provided on another post, but that phone number had been disconnected. I went online and filed a complaint with the FTC after I couldn't get her on the telephone. What I would like to know is why is my bank telling me I only have 30 days to fix this problem and other banks are saying 60? Also, why are other banks refunding their account holders money for their loss, and mine is not. Are all banks not supposed to have the same practices, in general, and regulated by the same authorities? I'm confused on this.
Proudmama4
Virgie,#6Author of original report
Fri, July 27, 2007
I have now filed a complaint with the South Carolina Dept of Consumer Affairs (through the Atty Generals website) and filed a complaint with the BBB. I have tried to file with the FTC, but their form is confusing to my issue, so I will have to call them. I will also be filing a police report next week. I went to my bank today to file an actual fraud report because the only thing they had me sign was something just stating that I did not authorize the transaction, and they told me to wait the 21 days to see if the business refunded my money. So, I'm going to file the police report, and then take a copy of it to the Main Bank, not a branch and talk to someone higher up and get it filed. Any other suggestions as what to do? I doubt we will ever get our money back, but his company needs shut down and a law suit filed against them!
Proudmama4
Virgie,#7Author of original report
Tue, July 24, 2007
I just emailed the Atty Generals office in Ky & SC. I also linked to this website and hopefully they will look into it. I'll update again if I receive anything back from either of them.
Chad
Allen,#8Consumer Suggestion
Tue, July 24, 2007
Hi, my name is Chad ****. The number he called back from happens to be a number found on many of their many web sites they have based out of South Carolina. You need to file a FRAUD report with your bank and give them print outs of everyone's blurbs on this site as everyone is having the same amound deducted. Once you do that go to your local police department and file an ID THEFT report (same as Fraud report). Then have them transfer that to the Columbia, SC police department. I have done this and the Columbia, SC police department got the County Sherriff involved. Not sure what came of it, but maybe if people continue to call the Columbia, SC police department enough about these guys they will do something about it. I am ready to press charges and convict! Chad in Allen, Texas
Proudmama4
Virgie,#9Author of original report
Mon, July 23, 2007
Ok, they finally called me back, and I told them that I didn't authorize this transaction. John Miles stated that he would send it back through for a refund, but would have to send me some paperwork to fill out and mail back to him, and it would take up to 21 days. He also stated that it was something for AT&T, which again I did not authorize. In the meantime, he would place a block on my account so their affiliate companies would not send anything through my account. The number that Mr. Miles called from was not the telephone number on the check. He called from 803-227-0155 and it shows up on Caller ID as Private Number. Now I have to wait and see if I actually get my refund. If not, then the bank said they would try to send it through and get my money back.