Catherine
Santa Barbara,#2Consumer Suggestion
Tue, August 17, 2004
I just got me oil changed today at what looks like store #1257, Hollister Ave, Goleta CA. I was charged for a replacement oil pan screw with no authorization because "it was stripped." But I just had the oil pan replaced and all leaks repaired by my regular mechanic, someone with whom I have done business for several years. I'm sorry, but this is suspicious to me, coming as did on the heels of several other suggestions that I have repairs done that I know that I don't need because- they were recently taken care of by the mechanic who does my regular maintenance. I realize that this is small potatoes but I will not be going back. Thank you.