- Report: #179527
Complaint Review: Jiffy Lube DBA Okla Preventative Maintenance LLC - Norman Oklahoma
-
Author Confirmed
Why?
Jiffy Lube DBA Okla Preventative Maintenance LLC
1025 24th Avenue Norman, 73069 Oklahoma, U.S.A.
Phone:
405-9217515
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Jiffy Lube DBA Okla Preventative Maintenance, Damaged Transmission, Lied, Refusing to take care of their damage Norman Oklahoma
Took car to Jiffy Lube 02/25/06, for oil change. Technician took out plug to transmission instead, then rammed it in, stripped plug, cracked transmission case. They put on JB Weld, and told me I had a transmission leak. They continued to try to sell me overpriced additives & so forth. Then, they drive my car out of the garage, tell me "see your transmission is leaking" (not just dripping, but dribbling) transmission fluid (new pink fluid) so I *immediately* drove to my mechanic, he put it on the lift, he showed me the crack, the new JB Weld. By the next day there's this huge puddle of transmission fluid in their parking lot. I can't drive my car at all now. The Jiffy Lube franchise owner is flat out refusing to take care of it. I filed 4 consumer claims so far, State Attorney General of both Texas and Oklahoma, and Better Business Bureau of Houston and also Central Oklahoma. Jiffy Lube does a lot of damage! And they won't own up to their mistakes. My trusted mechanic said Jiffy Lube usually takes care of the damage they cause, but they are refusing to be moral this time. I suppose this Jiffy Lube is such a horrible place to work the employees are afraid to be honest about their mistakes. This isn't just a bad experience, I can't even drive my car now, at all. Jiffy Lube is responsible for fixing the damage they caused. Jiffy Lube Intl is dodgy too. I filed the claim for damage with them immediately. All they do is email the franchise owner! They refuse to give out responsible names or owners. I hunted that down on the internet. If you're in Oklahoma, don't use Jiffy Lube. In Central Oklahoma, they are owned by Oklahoma Preventative Maintenance LLC. The franchisee is rude and uncooperative, and said he refuses to take care of it. I am stunned.
Pam
Norman, Oklahoma
U.S.A.
Pam
Norman, Oklahoma
U.S.A.
2 Updates & Rebuttals
David
CALIFORNIA,California,
U.S.A.
jiffy lube rip off
#2REBUTTAL Individual responds
Thu, May 04, 2006
news flash jiffy lubes all over california cought not charging fluids paid for not changing fuel filters and totaly riped off customers
Steve
Bradenton,Florida,
U.S.A.
Pam, no more phone calls!!!
#3Consumer Suggestion
Tue, March 07, 2006
Do EVERYTHING in writing!! Send by certified mail, return reciept requested and put the certified# on the letter itself, keep a copy for your records. Get a statement in writing from your mechanic. SMALL claims court is next. On your days off work, you can sit out front and tell every prospective customer what happened to you.
