Rod
Olympia,#2Consumer Comment
Tue, May 08, 2007
I dont see where they did anything wrong. When you say they did not use pressure to flush it they as some have already suggested, flushed out rust and debri that were the only thing keeping a weak radiator from leaking. When you left and drove 5 miles your system built up normal pressure, about 15 lbs and then the already weak radiator went out. Your lucky he feels generous enough to give you anthing. Consider it an early Christmas present.
Robert
Jacksonville,#3Consumer Comment
Thu, November 23, 2006
I never said you put stop-leak in it. I said it may have been. I also said that flushing dislodges stuff that may have been sealing up the rotten seals. THAT seems the most likely possibility, as a good seal does not leak, and flushing the system does not damage anything. The only reason JL would consider paying anything is because of lawsuits. Many businesses have chosen to just roll over at the first mention of legal action. It actually saves them money in most cases.
Jennifer
California,#4Consumer Comment
Thu, November 23, 2006
I guess she didn't realize the first one wouldn't post immediately! So two statements now about how mechanics are dishonest. Yes, please draw a picture! I am STILL confused on why you keep pointing out that they didn't use pressure to flush the system! And you are right, they probably will pay you, just so you will leave them alone. I did watch the NBC investigation about Jiffy Lube in the Southern California area, I don't recall one across the country but anyhow... THAT story showed how Jiffy Lube DIDN'T do the services paid for, and if that had been the case with you I guess you couldn't complain that they ruined your radiator. So who knows, maybe soon they will claim they didn't actually do your service, refund your 91 bucks and call it good. BTW Robert didn't say your radiator was leaking when you brought it in, he said it's likely that debris was clogging up leaks (preventing it from actually leaking) and when everything was moving freely those rotten out spots finally gave way.
Virginia
Vancouver,#5Author of original report
Wed, November 22, 2006
Hi Robert, you sound like a nice honest Mechanic..I however am thinking Honest and Mechanic are an Oxy Moron! If you were handling something in a Fine China Shop and broke it they would expect you to pay for it, I don't see how that is unreasonable! The Truck never had Stop Leak or anything else in it! I never even mentioned that,so why would you think it was used??? Have you been there done that??? It worked when I brought it there! The owner said they don't use any pressure to flush the system, It didn't leak squeek or anything when I brought it there...if necessary I can draw a picture for you! They owe me and will probably pay the rest of the money to me, cause I am not going to go away anytime soon! Maybe you should read or see the investigative show NBC did on Jiffy Lube's around the country! I am one Hot MAMA! Virginia
Virginia
Vancouver,#6Author of original report
Wed, November 22, 2006
I do have a Mopar Radiator that was installed at the factory for a heavy duty tow package that the truck came with. This truck is flushed once a year and has regular maintenance. I never mentioned Stop leak or what ever and I have never used it. The Reason I think they owe me is I had a radiator with no leaks and no old cracked rings or other parts. I have not hauled anything with this vehicle in several years. it is garaged and Ithe maintanance is all up to date! The Company admitted liability! Claimed they did not use pressure to flush the system, the heater works fine and worked when I took it in, by admitting liability, they should pay to replace the radiator and I think as a good faith gesture they should pay for at least the interest on the loan we had to take out. They are responsible for breaking something that worked when I brought it to them for a simple flush. What's so hard to understand. If you were in a fine china shop an something you were looking at broke when you handled it you would probably be asked to pay for what you broke. (Lovely to look at, delightful to hold, but if you break it, we mark it sold!). That's all I want, also, they could have turned this truck away if they thought there would be a problem and they didn't. Maybe I should drive to Florida and have you work on my truck, you seem to be an honest mechanic. I somehow have a feeling that an honest mechanic is somewhat of an Oxy Moron! Virginia
Robert
Jacksonville,#7Consumer Comment
Tue, November 21, 2006
More than likely, your truck has a plastic/aluminum radiator. When the system was flushed, the debris clogging up the leaks was dislodged. When the system made pressure, the rotted out seal let go. It happens. It happens so often, I won't even bother flushing a system that has stopleak in it. When I remove the cap, I look for the tell-tale signs. When I see the stuff in there, I look for the leaking spot, and sell the repair work. It can be a heater core, radiator, or intake gasket leak. No repair job, I close the hood and tell them "bye".