- Report: #1180562
Complaint Review: Jiffy Lube - OXON HILL , MD Maryland
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Author Not Confirmed
Why?
Jiffy Lube
5518 SAINT BARNABAS RD OXON HILL , MD, 20745-3624 Maryland, USA
Phone:
301.630.7308
Web:
http://www.jiffylube.com/
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Business Rating:
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Jiffy Lube Ruined my transmission!!! OXON HILL , MD Maryland
On May 28, 2014, i took my car into Jiffy Lube #129 at 5518 Saint Barnabas Road, Oxon Hill, MD 20745-3624. I had an oil change, transmission service (flush and re-fill); and an engine coolant service performed that day. The day after, on May 29, 2014, my car abruptly stopped. I opened the hood and saw that my radiator hose was not connected. The same day, i took my car back to Jiffy Lube #129 where they reconnected and properly clamped the radiator hose. The problem I'm having now is that on Thursday, September 11, 2014, while driving on the highway, i noticed a high pitched whining noise coming from my engine, and a few minutes later, the Check Engine Light came on. I pulled off the highway as soon as possible and drove to the nearest Nissan dealership. (My car is a 2008 Nissan Altima). The Nissan mechanic looked at the problem and noted on their inspection sheet that my transmission needed to be replaced due to having the wrong transmission fluid in my car. (My car has a CVT transmission and requires CVT transmission fluid.) The service adviser stated that they could immediately tell the wrong fluid was in the car since the CVT fluid is greenish in color, but the fluid in my car was reddish in color.
1 Updates & Rebuttals
Mike
rochester,New York,
Employees are not trained properly
#2UPDATE EX-employee responds
Sun, January 25, 2015
I worked for jiffy lube in high school because I couldn't get into a real repair shop until I was 18. I had experiance from my grandpa and uncle so I wans't new to cars. I worked with many other people there, mostly younger kids like I was that were still in school. There were alot of the kids that never worked on car a day in the life until they started at jiffy lube, there was no real training. I was 17 and Knew more then the manager.
My advice to every one is to find a good shop in your area and go there for everything. Don't shop around for an oil change go to a good place, stop trying to save 3 dollars with your coupon and go to a place that knows what your doing.
