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  • Report:  #149982

Complaint Review: Jiffy Lube - Richmond Virginia

Reported By:
- Richmond, Virginia,
Submitted:
Updated:

Jiffy Lube
Stillman Parkway Richmond, 23060 Virginia, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I'm still in shock after learning that my 99 Nissan Altima needs about $5000 in engine repairs 6 days after Jiffy Lube oil service.

I took car to my regular mechanic to find out what the noise was. He didn't want to tamper with anything until Jiffy Lube had a chance to observe. The Jiffy Lube "technician" checked the oil level and filter, said everything was "tight", threw his hands in the air and said he didn't know what else to tell me!!!

My mechanic said that the engine must have lost pressure at some point(it was OK at that time), but the damage was done. I should add that I have been a customer of Jiffy Lube for years with this car and with prior vehicles... Friends warned me not to use them, but it was so convenient. I'm still trying to figure out what I can do about this.

Chris

Richmond, Virginia
U.S.A.


4 Updates & Rebuttals

Chris

Richmond,
Virginia,
U.S.A.
jiffy lube - oil pump was discussed with mechanic

#2Author of original report

Sun, July 17, 2005

discussed possibility of oil pump problem with mechanic and he found the pump to be working


Mark

Palm Desert,
California,
U.S.A.
Oil Pump was not working.

#3Consumer Suggestion

Sat, July 16, 2005

I had the same problem when I got a oil change from wal-mart and 7 days later i had no oil ion the car. But I hound out that my oil pump was not working.


Mark

Palm Desert,
California,
U.S.A.
Oil Pump was not working.

#4Consumer Suggestion

Sat, July 16, 2005

I had the same problem when I got a oil change from wal-mart and 7 days later i had no oil ion the car. But I hound out that my oil pump was not working.


Mark

Palm Desert,
California,
U.S.A.
Oil Pump was not working.

#5Consumer Suggestion

Sat, July 16, 2005

I had the same problem when I got a oil change from wal-mart and 7 days later i had no oil ion the car. But I hound out that my oil pump was not working.

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