Complaint Review: Jiffylube - Van Nuys California

I knew a guy who was borderline retarded, and was hired to work at Jiffy Lube in Danvers, MA. About a month later, he forgot to cap the oil drain underneath a woman's car, and her engine seized. It was completely shot. She filed a lawsuit against Jiffy Lube and won. The worker was fired.

My husband worked for jiffy lube for 1 year. He had no training at all and was hired to be the person in charge of the lower bay.The reason it takes so long for your cars to get done is because there is usually only one person down there.They were told to mess with customers and tell them that they had made changes and charge them for it when they had not done anything. Another thing they do is, when you get your radiator service, which a very expensive service, they don't fill your radiator with new fluid. they run a hose down below to the lower bay which goes to a funnell type filter then into a bucket. When they fill it up they just pump the used fluid out of the bucket through a separate hose and into your car. They charge around 50 to 60 bucks for that crap!They will also steal out of your car if you leave anything in it. they are told to vacum up change jewelry or whatever else they want. After they close they then go through the vacum and get that money or whatever out. If you have any doubts go ahead and call Leon. He's in charge of the north tarrant county stores in texas. Don't let them near your car ever.

My husband worked for jiffy lube for 1 year. He had no training at all and was hired to be the person in charge of the lower bay.The reason it takes so long for your cars to get done is because there is usually only one person down there.They were told to mess with customers and tell them that they had made changes and charge them for it when they had not done anything. Another thing they do is, when you get your radiator service, which a very expensive service, they don't fill your radiator with new fluid. they run a hose down below to the lower bay which goes to a funnell type filter then into a bucket. When they fill it up they just pump the used fluid out of the bucket through a separate hose and into your car. They charge around 50 to 60 bucks for that crap!They will also steal out of your car if you leave anything in it. they are told to vacum up change jewelry or whatever else they want. After they close they then go through the vacum and get that money or whatever out. If you have any doubts go ahead and call Leon. He's in charge of the north tarrant county stores in texas. Don't let them near your car ever.

My husband worked for jiffy lube for 1 year. He had no training at all and was hired to be the person in charge of the lower bay.The reason it takes so long for your cars to get done is because there is usually only one person down there.They were told to mess with customers and tell them that they had made changes and charge them for it when they had not done anything. Another thing they do is, when you get your radiator service, which a very expensive service, they don't fill your radiator with new fluid. they run a hose down below to the lower bay which goes to a funnell type filter then into a bucket. When they fill it up they just pump the used fluid out of the bucket through a separate hose and into your car. They charge around 50 to 60 bucks for that crap!They will also steal out of your car if you leave anything in it. they are told to vacum up change jewelry or whatever else they want. After they close they then go through the vacum and get that money or whatever out. If you have any doubts go ahead and call Leon. He's in charge of the north tarrant county stores in texas. Don't let them near your car ever.

i worked at jiffy lube for four months and i never receive any training or certifications and i was the main lower bay working wiht out training or certifications

i worked at jiffy lube for four months and i never receive any training or certifications and i was the main lower bay working wiht out training or certifications

i worked at jiffy lube for four months and i never receive any training or certifications and i was the main lower bay working wiht out training or certifications

i worked at jiffy lube for four months and i never receive any training or certifications and i was the main lower bay working wiht out training or certifications

I am currently an employee for a Jiffy Lube store and I feel insulted by these comments. While there have been mistakes that have occured at our store, we have always fixed them correctly. There was also a comment that stated that we receive no special training... also false! As a new-hire, employees must attend E.O. (employee orientation, where there duties as a tech and also how to perform services are taught. This class is usually a week long and after that they also have hands on training. In my store we also have a GM/ASE certified who has been with the company for 10 yrs. Also, another employee who has succesfully graduated from UTI (Universal Technical Institute). Now I am not sure where you got the info about the RM saying we recive no training, that is false. If you want to know more or have questions, feel free to post your questions below, and I will respond.

I took my vehicle there for a couple of years, after deciding that I didn't want to change my own oil anymore. I had one instance where a part on my car was broken, but Jiffy Lube paid for it with no problem. But, I no longer go there after learning something about them. It seems that my mom, who also took her car there, had a part in the suspension go bad. She took it to the dealer, who asked her why she never had her front end lubed to prevent wear to the part. Jiffy Lube is supposed to be doing this, but judging by that, they weren't, and when I found this out, I never went back there. Buyer beware.

Jiffy Lube finally contacted me about my complaint,but they would not offer any settelmentThe regional rep was in agreement with me that the employees did not have any special training.

I would not trust these people to change the oil in my lawn mower.Think twice next time you need you oil change ,and hire a mechanic.The extra money will save you from buying an engine or transmission.