- Report: #359471
Complaint Review: Jim Rollins A/k/a Team Nissan Inc. - Manchester New Hampshire
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Author Confirmed
Why?
Jim Rollins A/k/a Team Nissan Inc.
70 Keller Street Manchester, 03103 New Hampshire, U.S.A.
Phone:
603-606-3524
Web:
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Jim Rollins A/k/a Team Nissan, Inc.Jim Rollins A/k/a Team Nissan, Inc. Purchased a car from this car dealership on Ebay, the took the car to the auction, never notified me prior to doing so. Have not refunded my deposit! Manchester New Hampshire
I placed a bid of $800.00 through an Ebay auction, item #330233615649 for a 1996 Cadillac Concous DeVille, S/N 1G6KF529TU306974. I was the winning bidder. I send the dealership a deposit of $500.00 as they requested. I owed them a balance of $599.00. I have Multiple Sclerosis and have been having financial problems due to the cost of my medications. I received a email from the dealership only after I emailed them. Never once did they make the effort to contact my first. All contacts, telephones and correspondence were as a direct of me taking the first step. I emailed the dealership telling them that I planned to borrow the base of the money I owed them and would be coming to pick up the car. I had to email the company two or three times before they answered me. In the past that has also proven to be the case. They never answered me the first time I sent them an email. In any event, I recently emailed the dealership a couple of times before they answered me. I received an answer finally from a man by the name of Jim Rollins, who stated and I quote, "Due to the extended period of time, and the lack of communication, we sold the Cadillac at auction a while ago." The company never made any kind of effort to contact me. They sent me one email that also stated, "Dear delorischange, I am still holding that Cadillac for you, we need you to pick it up soon. - teamnissannh." I feel the dealership should have prior to selling the car contacted me, by email or my regular first class mail stating that I needed to pay the balance owed on the car by a date certain, otherwise the car would be sold. That never happened. I have sent a couple more emails since receipt of their's, with no reply or response. In my last email I ask them to return my $500.00 deposit. I am not a wealthy person and cannot afford to loose the $500.00 deposit I sent the dealership in good faith. I will also be filing complaints with the State Attorney General's Office's in both my State as well as the State Of New Hampshire. I will be filing with the Department Of Motor Vehicles for the State Of New Hampshire and finally a civil lawsuit if necessary will be filed here where I live against the car dealership in question.
Thomas E. xxxxxxx
Masury, Ohio
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Thomas E. xxxxxxx
Masury, Ohio
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
4 Updates & Rebuttals
Karl
Clovis,New Mexico,
U.S.A.
Why Didn't You Call Them?
#2Consumer Suggestion
Sun, January 11, 2009
I think that I would have called as soon as you sent the $500 and got in touch with some live person associated with the dealership. I don't depend on Emails. They are too risky. They can get blocked or end up with some clerk who deletes them.
Karl
Clovis,New Mexico,
U.S.A.
Why Didn't You Call Them?
#3Consumer Suggestion
Sun, January 11, 2009
I think that I would have called as soon as you sent the $500 and got in touch with some live person associated with the dealership. I don't depend on Emails. They are too risky. They can get blocked or end up with some clerk who deletes them.
Karl
Clovis,New Mexico,
U.S.A.
Why Didn't You Call Them?
#4Consumer Suggestion
Sun, January 11, 2009
I think that I would have called as soon as you sent the $500 and got in touch with some live person associated with the dealership. I don't depend on Emails. They are too risky. They can get blocked or end up with some clerk who deletes them.
Jimrollins
Manchester,New Hampshire,
U.S.A.
Cadi
#5REBUTTAL Individual responds
Fri, January 02, 2009
The compliant did win the auction and did send a deposit. Unfortunately his memory is not very good. He won the bid for a 1996 cadi on 4-19-08 and did send us the deposit; we also set a day for him to pick-up the car. He did not show-up, in fact we schedule several different days for him to come, and he blew us off each time. After the 3rd or 4th time, he stopped returning phone calls and emails. We continued to try and contact him for another month, with out a response. By this point we had been holding the car for over 2 months, and due to his lack of response we were forced to bring the car to auction. At the time he filed this complaint we had already refunded his deposit. I am a car salesman, I do not get paid unless I sell a car, so obviously I would have preferred to sell this gentleman a car, and we actually lost money at the auction. But how long are we supposed to hold a car without hearing from a buyer? Indefinitely? We had determined that after 1 1/2 months, without contacting us, the consumer was no longer interested. He later informed us that he had been in the hospital due to a medical condition, unfortunately he did not contact us to explain that there would be a delay, if he had we certainly would have worked with him.
