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  • Report:  #1048925

Complaint Review: JJ's House clothing - Select State/Province

Reported By:
Susuzum - Walnut Creek, California,
Submitted:
Updated:

JJ's House clothing
Select State/Province, China
Web:
www.jjshouse.com
Categories:
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I googled online to find a bridesmade dress, and this JJ's house website poped up. I was impressed at how pretty the dresses wear and got all excited. Started browsing for 2 hours to find nice bridesmaid and cocktail dresess. They had a "2 day sale". So I made sure I purchased everything I wanted within 2 days. 

I made 2 seperate orders, one for $295 and other for $449. They did not accept any credit cards, only paypal. I was not to happy about it but since it looked like a reputable website with signiture dresses, I bought them with paypal. 

They asked for my custom measurments which I provided and payed extra for it. Looking at how pretty the dresses were online, I was exctememly excited and coudn't wait to get my customed dress especially since I'm short and it's hard to find clothes my size. 

Ten days later, I receievd a box for my first order. I got all excited and opened it. As soon as I opened the dress, I was waiting for someone to say "candid camera!!". I was like WTF is this. Looked like some cheap dress that you would find in a dollar store. I wore it anyways, and it was the ugliest thing I ever put on my body. The size was NOT customized. It was big and long and the strappes wear dangling on my head. No where close to what I ordered online. So I took several pictures and and emailed it to them for a full refund. Needless to say they where ignoring all my comments and simply told me to get it altered. 

I then wrote a real review on their website, but ofcourse, they did not post it. I then told my friend about it and she googled the website and searched for reviews. It is then when all the scam website and complaints poped up on all these other links. So I was confirmed that I got SCAMMED as well. The "2-day sale" never ended either. It was still there.

Thousands of people are being scammed by this website. Everything that happened to me happened to them as well. This needs to stop.

I filed a dispute at paypal and to my shock they denied it and ignored the spam link that I sent to them. What has happnened to this nation?

I told jjs house to cancel the second order I made and refund me, they said no and "everything is made from scratch". They were only willing to refund %25 if cancelled. 

I got scammed and hope this website is blocked from google search and all other search engines.



2 Updates & Rebuttals

Susuzum

omaha,
Nebraska,
Paypal was NO help

#2Author of original report

Wed, May 08, 2013

I've disputed the first order with paypal and told them it was a scam and sent them the scam link. But paypal denied my dispute in favor of them! It made me question PayPal's trusworthiness. I'm never going to use paypal again! JJ's house doesn't accept credit cards because they know I would get my money back!


Consumer advocate

Scottsdale,
Arizona,
Good thing you used Paypal.

#3Consumer Comment

Tue, May 07, 2013

Go to PayPal and dispute the bill to get your money back.  The reason there are so many ripoffs out there it's because people don't stand up and dispute the bill. Americans need to learn to speak up when they get ripped off speak up !

 

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