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  • Report:  #1195904

Complaint Review: Jnl Apparel/yourcustomkicks.com - Internet

Reported By:
Nichole - Rock Springs, Wyoming,
Submitted:
Updated:

Jnl Apparel/yourcustomkicks.com
Internet, USA
Phone:
903-874-2000 888-204-8767
Web:
yourcustomekicks.com
Categories:
Tell us has your experience with this business or person been good? What's this?

My husband and I happened to come across a photo of Seattle Seahawks Nike Shocks tennis shoes on Facebook.  I was very excited and I had to have them.  We called the number on the Facebook page because my husband hates using his credit card on the computer.  When we called the lady told us that we have to use the website to order the shoes. 

After we got off the phone we went back on Facebook and clicked the link to the website.  We placed our order and got a comfirmation email and number.  We spent $238.92 for these shoes and was told that it would be 6-8 weeks before we would get them.  It has been 6 weeks since we placed the order and we have not recieved the shoes. 

Since we have not recieved the shoes yet we have tried calling both numbers that was listed on the Facebook page and one number it is saying that the mailbox is full and the other one tells you that you can speak to a representative but no one answers.  We also tried to look up the website and it said that the web page was unavailable.  We have contacted our credit card company and they are checking into it. 



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