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  • Report:  #649988

Complaint Review: JNT Auto Repair - Houston Texas

Reported By:
Ron - Missouri City, Texas, United States of America
Submitted:
Updated:

JNT Auto Repair
15455 South Post Oak Houston, 77053 Texas, United States of America
Phone:
713-434-9500
Web:
Categories:
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Anyone in the South Post Oak/Missouri City Texas area: Avoid taking your vehicle to JNT Automotive at all costs.  I took my Cadillac in for service for the replacement of a hydraulic brake line that was leaking, had bought the part at NAPA so it was a close to OEM as possible.  The labor charge was a bit high, but I couldn't do it myself, nor could I trust any of my mechanic friends for such a complicated installation, so be it. 

 That "seemed" to be an ok repair, but I also had the service done on the Idle Control module, once again, since the service light came on, I went in to get the part from NAPA, and took it to JNT to replace, simple module, two bolts, and a connector, relatively simple, right? WRONG! After paying cash (both times), I picked up the car to drive it home.  The service engine light came on before I went around the corner, this was after they reset the Idle control service light three times.  I'm starting to get pissed, Noey (or his brother) said "You'll probably have to take it to the dealer to get the electronics module reset".  It was reset again, but came back on repeatedly, which I manually reset from the dashboard resets in the car.

I took it to a AAA certified mechanic, which put on diagnostics, found that a connector was dangling loose, the p/s pressure line was routed wrong!  It was also running noticeablely rougher, despite a set of fresh plugs! Requested a labor refund, "should have brought it back to us, no refunds on labor, thats the way I do business", "I've had problems with the BBB before", have a nice day, and hung up.



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