- Report: #473373
Complaint Review: Job.com / Resume Zapper.com - Internet
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Author Confirmed
Why?
Job.com / Resume Zapper.com
www.job.com Internet, U.S.A.
Web:
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Job.com / Resume Zapper.com Rude/poor customer complaint resolution/investigation Internet
When doing business with Job.com or their sister company Resume Zapper.com, if one files a complaint against them with the Better Business Bureau, Job.com/Resume Zapper.com will forward the complaint for investigation to the same individual against whom one complained. They don't seem to understand that there is an obvious conflict of interest/lack of objectivity to have the same person that the complaint was filed against, ALSO investigate/resolve the complaint. They just switch employee titles and all of a sudden a previous "Customer Service Representative" becomes a "Supervisor" - even if it is the same person. One person will wear different hats.
Very poor customer service and professionalism. Stay away from them.
Anonymous
San Francisco, California
U.S.A.
Very poor customer service and professionalism. Stay away from them.
Anonymous
San Francisco, California
U.S.A.
