Anonymous
Somewhere,#2UPDATE EX-employee responds
Tue, May 15, 2007
I missed the tail end of your report. The fact that they had already wholesaled, sold your trade-in vehicle retail without the loan being approved, or flat out lied when they said they already had done something with your trade-in (you were still in the finance office!)also is a huge no-no and probably illegal. You could have really held their feet to the fire on this one by demanding your trade back and if they had already sold it, either get a price that you demanded for your vehicle or talk to a lawyer. That is something you'll have to check into with the appropriate state agencies or your attorney to determine a course of action.
Anonymous
Somewhere,#3UPDATE EX-employee responds
Tue, May 15, 2007
The line from the F&I (f-ing lie) person saying that you could be forfeit on your loan is total BS. The fact is that they needed the down payment right then and there was because so they could get the funding of the loan for the vehicle from the bank financing the note. To implicate that the loan was already done and financed and that you could be forfeit was total misrepresentation. It is likely that this person used this tactic to get the sale of the car to you closed out by month end to get it on the books. I'm a former employee of this dealership. The sales people who sell the vehicles for the most part are all right. However, the finance department is a different story. I can't count up the number of how many sales I saw blow up because people who initially were very happy with their experience with their salesperson quickly soured when they got into the business/finance office. Also, the tactic of trying to hold you in the business office when you told them you would come back the following week to give them the down payment is also typical. By them cashing your check right then and there instead of the following week, in reality they asked you to write a hot check. They are afraid that if you walked out, you'll go buy somewhere else. Never go shop for or buy a vehicle unless you have all the necessary elements in place at that time. Trusting the finance department to be reliable is like trusting in a house of cards. It's just not safe. Hope this helps