- Report: #328535
Complaint Review: Joel De Souza - Rancho Cordova California
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Joel De Souza
Rancho Cordova, 95670 California, U.S.A.
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ACN - INPHONIC - s****.
I buy 2 phones (familiar plan) with ACN, INPHONIC and the information that received is that the mobile phone was free. I believe was from ATT.
INPHONIC sent me the phone and it was free, because I got a phone plan with ATT with the help of INPHONIC.
I lost my mobile phone in December. Follow I talk to ATT, and stop off the line. I cancel only one mobile phone. ATT send me a invoice of $175.00 and I do this payment to ATT. Now INPHONIC saids that I have changed something. They want $250 and have set it to a collection agent (s****..
INPHONIC sent me the phone and it was free, because I got a phone plan with ATT with the help of INPHONIC.
I lost my mobile phone in December. Follow I talk to ATT, and stop off the line. I cancel only one mobile phone. ATT send me a invoice of $175.00 and I do this payment to ATT. Now INPHONIC saids that I have changed something. They want $250 and have set it to a collection agent (s****..
2 Updates & Rebuttals
Shaun
Arroyo Grande,California,
U.S.A.
It's not ACN
#2UPDATE Employee
Thu, May 29, 2008
Well from your description, it sounds like in actuallity ACN has nothing to do with this. This is on AT&T since they handle your billing, accounts etc. ACN is just used to offer a better deal. Once you purchase a wireless from any of the wireless providers from ACN and placed on a plan, or upgraded your phone and contract, all dealings from then are with the providers, not ACN. You primarily just use ACN for a better phone price as well as finding a plan that best suites your needs. After that, all service and changes made to your account are not by ACN or done by ACN, they're done by you and the provider. I hope this clears up some understanding.
Shaun
Arroyo Grande,California,
U.S.A.
It's not ACN
#3UPDATE Employee
Thu, May 29, 2008
Well from your description, it sounds like in actuallity ACN has nothing to do with this. This is on AT&T since they handle your billing, accounts etc. ACN is just used to offer a better deal. Once you purchase a wireless from any of the wireless providers from ACN and placed on a plan, or upgraded your phone and contract, all dealings from then are with the providers, not ACN. You primarily just use ACN for a better phone price as well as finding a plan that best suites your needs. After that, all service and changes made to your account are not by ACN or done by ACN, they're done by you and the provider. I hope this clears up some understanding.
