Complaint Review: JOHHNYS MOVING AND STORAGE DBA WILLIAMS RELOCATION DBA UNITED VAN LINES - HOLLYWOOD Florida

Please look up Williams relocation @ Sunbiz.org. It looks like all my hard work has paid off. The business is no longer ACTIVE!!! You can take my money and shove it up your a*s because it looks like you will need it more than me!!!!

HOLLYWOOD
JOHNNY'S MOVING & STORAGE
5710 DEWEY STREET
HOLLYWOOD, FL 33023-1973
Telephone: (954) 983-8520
Fax: (954) 983-8551
Toll Free: (800) 344-2730
[email protected]

     As you can see above my report, there are people just like Bryan Williams that do not belong in this business. The "all is very inclusive" comment is a bold faced LIE!!! I can guarantee that this broad knows what goes on in this business!!! If we were all honest, NOBODY in this business will make money... Now, I want to make myself clear to Bryan Williams, Mr. Unigroup and other scumbags out there. I WILL EXPOSE YOU UNTIL YOU LOSE BUSINESS AND I FEEL RE-PAID FOR MONEY THAT THIS BRYAN WILLIAMS STOLE FROM ME.... I will give you a little history on Bryan Williams. This punk used to run a company called Armstrong Relocation L.L.C. in Pompano Beach, Florida. This idiot gets fired for incompetence and mis-management so obviously  he can't run a successful business. Would you want this numb-skull to bring his monkeys in to your house and let them move your prized possessions? I wouldn't!!! Now that I exposed this, I would like to add about the un-experienced crack smoking employees that this guy gets off the streets in Hollywood. None of these parasites have a license let alone own a car. Can these bums be trusted in your home if they can't be trusted in society to get a license to drive? Well, Bryan, how is your business doing?  I will never be screwed out of money again. I made 110% sure that I made it impossible for YOU!! to win that little lawsuit.. The lawyer should've made that clear to you... I Know he did.... The bottom line is for you is NEVER F*** ANYONE OUT OF MONEY!!! I WON!!! Anybody with comments or concerns please e-mail me at (((Redacted))) or call me personally at(((Redacted))) Payback is a b***h Bryan!!!!

I work for a moving company and have for 12 years. I am taken back that this references "all" moving companies in the US. By no means does the company I work for operate in this manner (bumping weights.) I have worked from secretary to dispatcher to mid management to now top managment. In all of these years with my dealing so closely with carriers, crew members, and consumers I can assuredly state that this is not something practiced by "all" moving companies. It's a terrible thing to see happen to a consumer, and yes I concede that I know it happens in our industry; you hear these things when other movers come from other companies to work for you, and it is very sad. Something to think about if you will please step outside of the box for a moment; we do not pay our crew incentive. We do charge the consumer by the weight however what good does it do for us to "bump" the weight? You see, by weight bumping although a company collects more money from the consumer they have to PAY more money to the carrier to transport it...it's a catch 22 and is only benificial for crew members that are paid incentive. Yes, it's very unethical and terrible, but there are still good movers out there. It's sad to see such a dim light being shined on an industry in which many of us are very ethical and care deeply about our customers. I appreciate the informative information regarding the 110 rule; i think it would do consumers good if they were to educate themselves if their moving company isn't. Best of luck to you and please don't forget that there are still movers out there making and honest dollar and who care very much about ethical and responsible business practices.

Mr. UniGroup. I would start by telling you to shut your mouth!!! Obviously you have no clue what is going on. I advise you to keep your stupid head out of my business. Go play with pencils at your desk!!!! Now, number one, I let that sorry b*****d go. Number two, I won because Mr. UniGroup and his corporate company lost over 1 Million Dollars!! For what?? Well, I'll tell you why. All over corporate GREED!!!! If I would've received my money i can guarentee any of this would've happened. The problem is with people like Mr. UniGroup and retards like him thinking they are smarter than average people. How ya doing??? I WON!!! Now, If you want to listen to people like this then go ahead. They all know whats going on.. They want your money at any cost. Thats the truth. I'm not going to talk anymore about this but feel free to contact me at [email protected] if you are not a coward like the people up above my comment!!! By the way, this is how everybody is in the financial mess that they are in is because of GREED!!!!

Mr. UniGroup. I would start by telling you to shut your mouth!!! Obviously you have no clue what is going on. I advise you to keep your stupid head out of my business. Go play with pencils at your desk!!!! Now, number one, I let that sorry b*****d go. Number two, I won because Mr. UniGroup and his corporate company lost over 1 Million Dollars!! For what?? Well, I'll tell you why. All over corporate GREED!!!! If I would've received my money i can guarentee any of this would've happened. The problem is with people like Mr. UniGroup and retards like him thinking they are smarter than average people. How ya doing??? I WON!!! Now, If you want to listen to people like this then go ahead. They all know whats going on.. They want your money at any cost. Thats the truth. I'm not going to talk anymore about this but feel free to contact me at [email protected] if you are not a coward like the people up above my comment!!! By the way, this is how everybody is in the financial mess that they are in is because of GREED!!!!

Mr. UniGroup. I would start by telling you to shut your mouth!!! Obviously you have no clue what is going on. I advise you to keep your stupid head out of my business. Go play with pencils at your desk!!!! Now, number one, I let that sorry b*****d go. Number two, I won because Mr. UniGroup and his corporate company lost over 1 Million Dollars!! For what?? Well, I'll tell you why. All over corporate GREED!!!! If I would've received my money i can guarentee any of this would've happened. The problem is with people like Mr. UniGroup and retards like him thinking they are smarter than average people. How ya doing??? I WON!!! Now, If you want to listen to people like this then go ahead. They all know whats going on.. They want your money at any cost. Thats the truth. I'm not going to talk anymore about this but feel free to contact me at [email protected] if you are not a coward like the people up above my comment!!! By the way, this is how everybody is in the financial mess that they are in is because of GREED!!!!

Mr. UniGroup. I would start by telling you to shut your mouth!!! Obviously you have no clue what is going on. I advise you to keep your stupid head out of my business. Go play with pencils at your desk!!!! Now, number one, I let that sorry b*****d go. Number two, I won because Mr. UniGroup and his corporate company lost over 1 Million Dollars!! For what?? Well, I'll tell you why. All over corporate GREED!!!! If I would've received my money i can guarentee any of this would've happened. The problem is with people like Mr. UniGroup and retards like him thinking they are smarter than average people. How ya doing??? I WON!!! Now, If you want to listen to people like this then go ahead. They all know whats going on.. They want your money at any cost. Thats the truth. I'm not going to talk anymore about this but feel free to contact me at [email protected] if you are not a coward like the people up above my comment!!! By the way, this is how everybody is in the financial mess that they are in is because of GREED!!!!

As a driver for Uni-Group (United Vanlines / Mayflower Transit), I think by your own comments, the agent did the right thing by letting you go. So many bad drivers make it hard on those of us that work hard at doing the right thing for our customers. Your agent didn't bump weights, you did, and i'm sure you managed to do many other wrong things. As the other person mention about being less than zero, he's right. You have to run as a business owner, not just a contractor. Reguarding your $3,000.00 dollar broker reserve fund; you signed a contract with your agent, that 3k is used in case of several events that can often take place becuase driver leave, get terminated, claims or suspended do to poor operational skills. These funds are used to cover your dedts after you leave, becuase most cases you will leave owing for past events. Now back in the day, a company had 45 days to resolve these matters, it still stand in most cases. I've been in the Relocation business since 1979 as a contractor, before that I work as a helper for my father and grandfather. I'm a sixth generation mover / contractor, I've seen many of drivers of your status. You are spouting off becuase of your bad business decisions of trying to scam our customers, an the resault is your gone. As a Relocation Owner Operator for a Great Company (Uni-Group and it's moving companies), You can be sure that guys like this are out there, an my vanlines will take actions against those that cheat our customers. Folks there are lots of bad mom and pop moving companies, if you want Great moves then stick with those that time over time have proven to be the best in what they do. I've driven for four of the top ten in the business (United, Mayflower, NorthAmerican, Allied), over the past thirty years an these top ten relocation companies don't mess around with bad drivers or poor customer service. If you are planing for a move, stay with the best in the business (United, Mayflower, Atlas, NorthAmerican, Bekins, Allied, Wheaton, Red Ball, Stevens, and Grabil), you'll get real customer service, great relocation teams (sales, packers, and drivers), and most of all you will have really Great Moves. Your driver should always be in uniform along with crew (and be clean), should always have clean equiment on board his or her trailor. Your driver should always have a Order for Service, Cube Sheet, Bill of Landing, Valuations Noted, High Value Inventory Form, Inventory Sheet and a Check Off Sheet. These are our standard forms, we will know before we arive if you have a binding or non-binding contract. The Bill of Landing **Must be signed before we begin our moving task**, on this Bill of Landing we will make sure you sign for you Valuation before we ever move a item from the house. As a good drive, the next step will be to prep your home or business with rug runners, door covers, an hardwood floor covering if needed. This is all done again before any item is removed from your home. Next the drive will ask for a tour of your home so you may point out what will travel with you or what might stay in the home at the end of the day. As the tour is being conducted, the driver is doing a item count, this item count is very importain as it pertains to the estitment of the weight that will be moved. It is the drivers responsibility to acount for each item in case items have changed (taken away or added prior to the move). Good drivers will take their item count and times it by fourty, this method helps in gestimating the household goods in the home; sample 100 items x 40 = 4000 lbs., keep in mind, that not ever item in the home will equal fourty lbs (some lighter, some heavyer). If and when weight is over by 10%, the drive must call their vanlines dispatch or booking agent. This action is called a protest or varience depending on what vanline the driver drives for. This protest i'll call it, is done again before any item is placed on the trailor, an the agent has in most cases up to two hours to responed or accept the protest. A Great driver will not involve his customer in this part of the move, it will be the booking agent sales rep will make any changes with the customer if needed before items are placed on the trailor. If no protest is done the driver will inventory all items (***All***), and each item will be tag and then padded before loading into the a wall of furniture called a tier. I would ask all customer to check of your inventories either by using a check off sheet or each page of inventories. I know it can be rough when using just inventory sheets if their are more than ten, but it is the best for all involved. Next the driver should walk with you around your new home, check with you and note any problems that may show, nicks, scratches or broken items. Great drivers will help the customer contact the vanlines claims department to help the customer with start the processes. Some driver including myself will replace items on the spot if we can at that time or even make a phone call to get the local price on a item so we can pay for that item right then and now. Well I've carried on long enough, Please folks, use one of the top ten relocation companies. It will save you hardship down the road. For the young man that started this post, this business is for those of us that take pride in what we do. Con-artis, cheats, scabs, and drivers like you cuase our vanlines / relocation businesses lots of money each year. People like you hurt our business with your lack of knowledge and the bad tricks you pull to cheat the very people I need to service so I may support my family. I've been to your agent, it is a clean and well run company. In the Marine Corps. we call people like you the ten percenters that screw it up for the rest of us that bust our butts daily to be able too provide the best services out here. Please do yourself a favor and the rest of us that love our business, GET OUT, STAY OUT, AND DON'T COME BACK!!!. D.A. Steenson Uni-Group Relocation Specialist United Vanlines Mayflower Transit.

Mike, it's no wonder you don't work for them. Anyone who works as a sub for a moving company has to have a head for business. Some of the dumbest clucks I know ended up broke working as a contractor for a moving company because they couldn't run their own business. If you believe working for United made you this way, I assure this would happen at any vanline. It's no wonder you end up at zero or less when you quit because the truth is, you do end up in the negative. How? One truth you must be aware of is transactions lag in time, sometimes as much as 30-180 days before settling. You know it and so do I. What happens most of the time (for those that don't know) is that a contractor will take out too much for himself in compensation without considering the costs that flow through, like the claims, the insurance, the fuel, linehaul adjustments, and the like. By that point, you end up in the negative because you have all of those costs running through and nothing coming in anymore since you quit. The guys who really have their heads screwed on right in this industry often have $100K in their bank because they manage their resources properly and take out only what they should make. Those that don't, end up at less than zero. This other item in which you claim the agent somehow keeps your extra money on a guaranteed quote. Do you understand that there is nothing extra for you to have in a guaranteed quote. If the weight goes over by 10% or less, and the quote was guaranteed (in other words, a binding, not-to-exceed quote), there is nothing for the agent to keep from you because the customer will only pay what they're quoted. If it turns out to be less and the customer gets a refund, your linehaul share will be less than what you think, and what the agent gets will be less as well. If the quote somehow goes over by 10% and it's not guaranteed, either because of a shuttle needed at destination, or because of weight, you get everything you're entitled to as part of your linehaul. Finally, a lot of this is on you as well. You have the right to challenge the quote if you believe the weight is going to go over - that's your defense when the weight goes up by more than 10%. If you don't challenge and the weight goes over, don't complain. You can show off as much evidence as you think you have; if you tried to take them to court over it, you'd lose. Believe me - I know. God knows how many times I ended up dealing with drivers who thought they were ripped off - and when they went to an aribter, they lost. They still thought they were ripped off, but finally nobody else believed it. I've seen more drivers think they're being ripped off - those guys are the richest of anyone working in the industry. Even the agents wish they made as much as you guys do - trust me, there are more agents going belly-up these days, no matter which vanline they work for. In any case, if you think you're being ripped off, chances are it isn't the agent ripping you off. That would be the vanline - they process the billing, determine your share, and give to the agent what is his. Since they all work the same way - again - United is no better or worse than Mayflower, or Allied, or North American, or Graebel, or Bekins, or anyone else. Since 53% is fairly standard fare for linehaul.....I don't see your rip-off.

I believe every bit of this report even if it is hard reading. It's angry, offensive, accusatory and not authored by our education system's better products. Still, based on what this operator has stated, it's 'the pot calling the kettle black'. This guy has admitted to cheating his customers on behalf of his contract employer and he's upset that his employer had the nerve not to cut him in on his share of the thievery when he's clearly stolen it fair and square. He actually acts surprised that he got cheated by a guy he knew was a crook for five years. It would be a great favor to me and to the rest of the transportation business if he'd channel his anger into conducting his business honestly or getting out. I'm no virgin at dealing with unscrupulous employers but I quit them if they crossed the line. If they'll hire disreputable help and steal from a customer, it's a matter of when not if they'll rip you off. Customers: If you don't believe the weight on a line haul, ask to witness the reweigh. You only pay for the reweigh if you're wrong but it may be worth it for the peice of mind. Don't let your carrier fuel or pick up anything else before he weighs after loading your goods.

I would like to update since the last time i wrote. Bryan Williams is scared because why else would he have his lawyer call me up and ask more questions about that 1 MILLION DOLLAR LAWSUIT i had mentioned. It's a shame bryan just give me my money and all this can end!!! But, if i don't get my money i will keep updating this site.