Bill the carpet guy
Largo,#2REBUTTAL Owner of company
Fri, February 22, 2013
Just a short bit of update info.
Since John's passing , I needed to have some work done on a header pipe that was made by John's custom machine.
It had been a year since I purchased it from them, and it had developed a weld breach. I don't blame them as stuff happens. I removed it and as a result, the header bolt were damaged and need to be tapped and replaced.
Don was real cool and even though there had been bad blood between John and I, he went out of his way to get me running.
Now Don is a straight to the point kind of guy, but I like that. You know where you stand from the beginning.
And, he got me up and running quickly and I appreciated that.
I can't speak for the world, but at this point, I am content with the service I have received from Don.
Things can change, and even though the issues with John still bothers me, it was with John, not Don.
I hope this clears up things a bit and I will continue to have work done there as long as it is done to the standards I have experienced with Don. He is a good guy when you treat him the way you would like to be treated.
Not everything goes according to plan. Sometimes, unexpected things come up. IT HAPPENS!
I don't like it but it does happen. NO ONE can foresee everything every time.
It's service, period.
They do the stuff no body else can so there is going to be times when stuff is more involved than expected, period.
Hope this helps.
Bill the carpet guy...............