- Report: #732973
Complaint Review: Joon Park Time Guest - new york City New York
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Author Not Confirmed
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Joon Park Time Guest
146, 46th street W new york City, New York, United States of America
Phone:
001 +347-844-2880
Web:
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Joon Park Time Guest housetrip Advertisement posted on the web was inaccurate; misinformation was clear; access denied to senior people. new york City, New York
From Switzerland, I selected through the website of "HOUSETRIP", a one-year old vacational rental company based in Europe, an apartment in New-York city which I booked and paid for a 6-days trip to NYC. Amount : 1.029 euros. The owner's name is: Joon Park.
Just by luck, I asked a relative of mine living in NYC to go and check the place before my arrival. I was then told by him that the building looked OK, and rather difficult to identified because it was surrounded by many shops. Then, I was alerted by the fact that the first apartments located in that building were at the 3d floor, with no elevator, very steep and narrow staircases and no possible help since there was no concierge or even people to welcome anyone (the keys are to be collected at a close-by store..). Such an obstacle could not fit my wife, who is in her 60's and who was visiting NYC with a 7 years old grand daughter; so we had to cancel the booking based on a clear lack of adequate information concerning the access to the apartments.
I was denies any reimbursement, and was asked why I did not call the owner before paying the rent !! Pictures on the website of HOUSETRIP looked good..Nothing was mentioned on the owners' website either.. HOUSETRIP, which hosts the owner advertisement on their website, just underlined the fact that they were not responsible for any information provided by any owner !!So, they just collect money from unfortunate clients..
At this stage, while I have lost 1.000 Euros, I just want to alert the "ripoffreport" community about the need to avoid any contact with HOUSETRIP which is just a website matching tarvellers ans some crooks, and Mr Joon Park, who owns several aprtments in NYC and is just to be ignored, before being sent to court.
Just by luck, I asked a relative of mine living in NYC to go and check the place before my arrival. I was then told by him that the building looked OK, and rather difficult to identified because it was surrounded by many shops. Then, I was alerted by the fact that the first apartments located in that building were at the 3d floor, with no elevator, very steep and narrow staircases and no possible help since there was no concierge or even people to welcome anyone (the keys are to be collected at a close-by store..). Such an obstacle could not fit my wife, who is in her 60's and who was visiting NYC with a 7 years old grand daughter; so we had to cancel the booking based on a clear lack of adequate information concerning the access to the apartments.
I was denies any reimbursement, and was asked why I did not call the owner before paying the rent !! Pictures on the website of HOUSETRIP looked good..Nothing was mentioned on the owners' website either.. HOUSETRIP, which hosts the owner advertisement on their website, just underlined the fact that they were not responsible for any information provided by any owner !!So, they just collect money from unfortunate clients..
At this stage, while I have lost 1.000 Euros, I just want to alert the "ripoffreport" community about the need to avoid any contact with HOUSETRIP which is just a website matching tarvellers ans some crooks, and Mr Joon Park, who owns several aprtments in NYC and is just to be ignored, before being sent to court.
1 Updates & Rebuttals
Kelly
USA440 W 41st St NY New york 10036 (212) 217-0276
#2Consumer Comment
Mon, August 20, 2012
I totally agree your complaints.
212- 217-0276
This guy also runs illegal hotels below
Metro Apartments NYC
440 W 41st St NY New york 10036 (212) 217-0276
*** DO NOT STAY HERE -- AVOID AVOID AVOID ***
This is NOT a hotel, it is an apartment building being used as an ILLEGAL hotel. It is loud, unsafe, disorganised and has cockroaches and mice. You can hear them in the walls! The elevators are loud and the laundry room is broken. Yes, the rooms are cheap and that means cheap people rent them and party and smoke at all hours. It's loud and you will get NO SLEEP.
If you think this is the place to party, the tenants who live here will get pissed off and call the police and you will have NYPD at your door. Guaranteed.
Half the time your room isn't ready when you get here and the keys to the door don't even work.
There is no lock on the front door and often no security at the FRONT desk. The building is on a dark street between two homeless shelters and **anyone can walk in at any time**. THIS BUILDING IS ***NOT SAFE***.
AGAIN, THERE IS NO LOCK ON THE FRONT DOOR, MINIMAL SECURITY AND ANYONE CAN WALK IN AT ANY TIME.
The sounds from outside are no big deal - just the white noise of the city. However, "housekeeping" will wake you up every day screaming and banging on your door. They will continue to screech like chickens in the hallway the entire time they are on your floor - way worse than anything New York can dig up on its own.
Do yourself a favor and STAY SOMEWHERE ELSE like a PROPER HOTEL and ***HELP THE CITY SHUT DOWN ILLEGAL HOTELS LIKE THIS ONE***
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