- Report: #293334
Complaint Review: Joseph Steven And Associates - Ventura California
-
Author Confirmed
Why?
Joseph Steven And Associates
9452 Telephone Road Ventura, 93003 California, U.S.A.
Phone:
866-987-3073
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Joseph Steven And Associates Uses forceful tactics to make you pay for litigation without proving any work was done. Ventura California
In September of 2007 our company was contacted by unsolicited fax transmission and repeated phone calls by a collections company called Joseph, Stevens and Associates. Our company refused at first to hand over any accounts to them, despite their forceful tactics to get us to do so.
However, early in November (around the 15th) my boss notified me that we do indeed need a collections company to work on some of our receivables. This is when we contacts Joseph Steven and Associates to collect some debt owed to us.
The first phone call with Joseph Steven and Associates was pleasant. The company reassured us that if they do not collect any money, then we will not have to pay them any amount of money. We proceeded to sign a contract (you can find a copy attached.)
Everything was going fine, until I inquired about the status of the account we turned over to Joseph Steven and Associates. The representatives that were handling the account suddenly became rude and ill-mannered. Not a single employee at Joseph Steven and Associates could furnish ANY proof that our case was being worked on. When I demanded that they close our account, they demanded we pay the 10% closing feewhich we were not aware of.
The employees have continued to ignore our calls and requests, along with fax transmissions. When they do in fact answer our calls, they are extremely belligerent and verbally abusive. They also never give straight answers.
I proceeded to do some research on Joseph Steven and Associates on the Better Business Bureau website. I noticed they have an F grade and have acquired 131 complaints!
My question is, what can I, and all these other companies do about this scamming company? After so many recorded complaints, I don't understand how this company is doing business any more. I hope that my complaint will help aid you in this investigation, before more consumers are hurt by this scam.
American granite resources
San Marcos, California
U.S.A.
However, early in November (around the 15th) my boss notified me that we do indeed need a collections company to work on some of our receivables. This is when we contacts Joseph Steven and Associates to collect some debt owed to us.
The first phone call with Joseph Steven and Associates was pleasant. The company reassured us that if they do not collect any money, then we will not have to pay them any amount of money. We proceeded to sign a contract (you can find a copy attached.)
Everything was going fine, until I inquired about the status of the account we turned over to Joseph Steven and Associates. The representatives that were handling the account suddenly became rude and ill-mannered. Not a single employee at Joseph Steven and Associates could furnish ANY proof that our case was being worked on. When I demanded that they close our account, they demanded we pay the 10% closing feewhich we were not aware of.
The employees have continued to ignore our calls and requests, along with fax transmissions. When they do in fact answer our calls, they are extremely belligerent and verbally abusive. They also never give straight answers.
I proceeded to do some research on Joseph Steven and Associates on the Better Business Bureau website. I noticed they have an F grade and have acquired 131 complaints!
My question is, what can I, and all these other companies do about this scamming company? After so many recorded complaints, I don't understand how this company is doing business any more. I hope that my complaint will help aid you in this investigation, before more consumers are hurt by this scam.
American granite resources
San Marcos, California
U.S.A.
2 Updates & Rebuttals
Director
Ventura,California,
U.S.A.
JSA COMMITTED TO DISPUTE RESOLUTION
#2UPDATE Employee
Mon, February 11, 2008
Joseph, Steven & Associates disagrees with this posting. This site among others has become a free-for-all for anyone with a grudge including disgruntled employees and competitors. JSA believes that this website is illegitimate and as such will not answer each posting. JSA discourages the use of this website and encourages the use of its TOLL FREE COMPLAINT HOTLINE 877-268-9149. OR EMAIL TO [email protected]. JSA is committed to fairly resolving all complaints.
Cynthia
Brewster,Massachusetts,
U.S.A.
Do This!
#3Consumer Suggestion
Fri, January 25, 2008
Yep, they are getting quite a reputation. Call the District Attoney's office: Ventura CA ( there is a website) Special Prosecutions Division: Inv. Askay. He has been quite successful getting people's money back and trying to get these guys to clean up their act. Good Luck
