Complaint Review: Joseph Steven & Associates - Ventura California

Don't let these people fool you Joseph Steven & Associates is a collection agency, which uses underhanded, and dastardly techniques. Check out these sites to see for yourself! In fact, all thwe good things your hear on the new about them are in fact put there by their paid employees. http://800notes.com/Phone.aspx/1-253-777-0535#p2gncHmLs2QAkXAjKaIMkZQ http://dockets.justia.com/docket/court-ordce/case_no-6:2008cv06038/case_id-87028/ http://dockets.justia.com/docket/court-flsdce/case_no-0:2008cv60310/case_id-310873/ http://www.ripoffreport.com/reports/0/177/RipOff0177374.htm

JSA is committed to resolving any and all disputes and or complaints. Sometimes errors and mistakes occur and JSA wants to evaluate and resolve them all. JSA requests that any complaints, errors or disputes be SUBMITTED in writing to [email protected] Please include copies of all DOCUMENTATION so that your claim can be reviewed and resolved. JSA WILL ANSWER EACH AND EVERY COMPLAINT THAT IS SUBMITTED. YOU MAY ALSO CALL THE COMPLAINT HOTLINE AT 877-268-9149. MAIL WRITTEN CORRESPONDENCE TO COMPLAINT DEPARTMENT 4607 Lakeview Canyon RD #587 Westlake Village, CA 91361.

That's fantastic that you have set up a means whereby consumers can dispute their services after the fact. The purpose of this forum, however, is to steer consumers away from shady companies before the fact. Much as you might like to think it as such, RoR is, for the most part, a legitimate forum for the airing of legitimate grievances. Now, you are exactly correct in your supposition that many of the complaints posted here are without merit. However, these complaints are usually shown for what they are, often times by people who have no interest whatsoever in the subject matter. If you wish to defend your company, you will have to come up with more than "this site is illegitiamte and therefore we will not respond to complaints" and "we have an internal means whereby aggrieved consumers can lodge their complaints." If the original report is false, defend against it. Otherwise, your failure to do so only bolsters the credibility of the complaintant. Best regards.

Joseph, Steven & Associates disagrees with this posting. This site among others has become a free-for-all for anyone with a grudge including disgruntled employees and competitors. JSA believes that this website is illegitimate and as such will not answer each posting. JSA discourages the use of this website and encourages the use of its TOLL FREE COMPLAINT HOTLINE 877-268-9149. OR EMAIL TO [email protected]. JSA is committed to fairly resolving all complaints and HAS IMPLEMENTED NEW CUSTOMER SERVICE POLICIES AND PROCEDURES.

Call the Ventura county district attorney's office if you get no satisfaction from this "hotline". Speak with investigator Greg Askay: (805) 662-1703 He's making headway!

Director, I read the report with quite a bit of skepticism as to whether it actually stated a valid complaint. There are a host of reasons why you would want a retainer even if you are working on contingency, i.e. filing fees for litigation which, in most states, an attorney is not permitted to pay on behalf of the client. But your response has changed my mind. You state that this complaint is illegitimate, but refuse to specify why, which is a big red flag. You also not only insult this site itself, but also its comtributors and readers and, perhaps worst of all, you imply that people should not have be allowed a public forum to lodge complaints against shady companies. Were you to file an actual rebuttal, rather than insult the intelligence of myself and my fellow readers, you probably could have defended your company pretty well. But that ship has sailed, and I would advise potential consumers to give credence to the complaint, and not the detraction.

Joseph, Steven & Associates disagrees with this posting. This site among others has become a free-for-all for anyone with a grudge including disgruntled employees and competitors. JSA believes that this website is illegitimate and as such will not answer each posting. JSA discourages the use of this website and encourages the use of its TOLL FREE COMPLAINT HOTLINE 877-268-9149. OR EMAIL TO [email protected]. JSA is committed to fairly resolving all complaints and has instituted NEW POLICIES PROCEDURES AND TRAINING.