- Report: #1291726
Complaint Review: Journeys - Nationwide
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Author Confirmed
Why?
Journeys
Nationwide, USA
Phone:
8003456983
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Journeys Did not refund me Nashville Tennessee
I went in store to buy boots. The cashier had to order them online because my size was not there. My shoes was never sent and I was never told so I let a week pass before I called them.
After being told my shoes would never come I was supposed to receive a refund. My money was refunded to a different card that was not mine. I called their 800 number so many times I lost count. I was told I would revieve a check multiple times but I have yet to see a check.
They refunded my money to someone else's account and it has been over a month I am still waiting on my refund. This was not a small purchase, it was for $160. The people on the phone and people who operate live chat keeps telling me different things that are clearly not true.
I am about to take them to court at this point. I will never shop here again, clearly.
