- Report: #1369381
Complaint Review: Joy Jewelers - Torrance California
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Joy Jewelers
438 Amapola Ave #225 Torrance, 90501 California, USA
Web:
joyjewelers.com
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Joy Jewelers Baby earrings advertised as CZ stone, but is only painted glass Torrance California
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Ordered baby earrings with CZ stones.
Not CZ, they are painted glass (what we used to call "paste"). CZ stones are never painted (they don't need to be).
When confronted, I was first told that the stones were CZ.
They asked for pictures and I sent very clear ones, showing the paint on the backs of the stones, along with the screen print showing CZ as the stone description.
I was then told that this was a "feature" of the stones.
When I requested a full refund, claiming false advertising, they refused saying I would have to pay freight to me and back to them.
Do not trust their descriptions, and get a screen print before you order!!
