Laurie
Haslet,#2Consumer Suggestion
Wed, October 01, 2008
File formal complaints with the Federal Trade Commission and the office of Thrift Supervision http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre16.shtm YES the government does have laws they are required to follow. When they claim there are no rules that they have to follow they are counting on YOU to not pursue the matter. Don't let them get away with it
Amnjone
Yuba City,#3UPDATE EX-employee responds
Wed, October 01, 2008
Chuck, I see that you live in Pleasant Hill... is that where you lived when your car was repossessed? Do you know if you dealt with the Roseville, California office of Chase Auto Finance? (if you purchased the vehicle in Northern California then chances are it was.) I am an ex-employee and I have been speaking with an Attorney about Chase's illegal collection practices and harrassment of their customers (which is why I am an EX-employee...) We are looking for anyone that has dealt with this office to corroborate my story as Chase Auto Finance is emphatically denying that they have EVER harrassed anyone (client or employee.) If you dealt with this branch would you be willing to have my attorney contact you about your story? (((ROR REDACTED))) CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Amanda
Tabor City,#4Consumer Comment
Sun, March 23, 2008
There have been several times where I have wanted to turn Chase in for the way that they do business, but didn't really think that anything they were doing was considered illegal. Until one day when I called to make a payment via the phone. The lady that was suppose to be taking my payment was arguing with me on the way I wanted to make the payment. I wanted them to do a onetime draft from my checking account. She stated they could not take a payment that way, but that is the way I have been paying for almost two years now. That is not the interesting part though. Once she decided to let me make my payment that way, she asked how much I would be paying. I replied that I would be making the amount owed, three hundred and seven dollars. She then stated well you owe actually owe six hundred and some odd dollars. I then informed her that I was not behind on my payments and all I owed was the one payment, and asked where she got the other amount from. She said oh that she couldn't tell me what the other amount was for. After I argued with her for about five minutes she said she couldn't tell me what it was for because she wasn't suppose to tell me that I owed it. I then said well if you weren't suppose to tell me that I owed it why did you ask me if I was going to pay it? Then I asked for her to send me something in the mail explaining what this extra charge was for and why I owe it. I have still not received it and it has been seven months.
Beverly
Bowie,#5Consumer Suggestion
Sat, December 29, 2007
Hi, first let me say that you do have rights. File a complainat with the Federal Trade Commission, Consumer Respons eUnit, 601 New Jersey Avenue, N.W., Washington, DC and also file with the Federal Reserve Board as they also had jurisdiction of national banks, Write to your congressperson and senator. I know because I am affiliated with the Federal Government and handle this type of compliant on a daily basis. Don't forget to also file a compliant with the FDIC. No one and I mean no one has the right to run a credit report on anyone without that persons permission. Have all that had a credit report ran on them to actually seek legal actions against Chase if they have proof that Chase actually ran a report on them.
Chuck
Pleasant Hilll,#6Author of original report
Wed, February 28, 2007
I haven't even recieved on rebuttal or comment. Did I make my report too long? Just an offhand question, how much should I expect to pay in attorney fees?