Nwbrian
Beaverton,#2Consumer Comment
Fri, June 12, 2009
I am a now former WAMU customer and had no issues with WAMU. I am having the same issues that you are having with Chase. I can't tell if I am dealing with a bank or a loan shark. Started experiencing this last sunday when I transferred funds from my savings to checking anticipating transactions/billls that would post soon. I understand that I am no longer dealing with WAMU and WAMU's instant posting of credits/most debits might not apply to Chase but it took 2 days for Chase to post the credits. Ran into same situation when I transferred funds again on Thursday evening around 6 pm PST. Those funds are still pending along with the credit Chase issued to me for their first round of overdraft fees after I complained about their delay in processing the transfer request I made on Sunday evening. So that is approximately $300 - $400 worth of credits that have been pending for 2 days and counting. Currently in the last 3 days I have acquired a total of over $400 in overdraft fees. I really don't appreciate the games. If I don't have the funds I understand and take responsibility but if I transfer funds or deposit funds I expect them to be posted immediately or in a timely manner. Timely manner does not mean days. Now having issues with my paycheck automatic deposit. Normally my paycheck would be automatically deposited electronically by my employer around 11:59 pm (thursday evening) - 12:30am (friday) and post immediately with WAMU. Not with chase because it's currently pending. So currently I have a large amount of credits pending. When they will actually post to my account is anyone's guest. I don't like this uncertainty. Again feels like I'm dealing with a loan shark and they are making it extremely difficult to just deposit funds or transfer funds into my accounts to cover transactions. In this day and age is it really that difficult to post credits within a 24 hour time frame? WAMU was easily able to accomplish this task and post debits/credits instantly or within a timely manner. My brother experienced an even stranger issue earlier this week. Chase made him wait 24 hours to gain access to funds when he deposited a money order. I can understand a personal check but why hold up access to funds for a deposit with a money order. He never had issues with this in the past. Also, it took him 30 mins - one hour to make this simple deposit while a line of other very unhappy people formed out the door. With WAMU simple deposits, etc.. at the local branch took a matter of minutes and even when the branch was busy. Customers were able to get their transactions with the teller completed in a matter of minutes. Their tactics are clearly meant to overdraft customers which is in their best interest to increase their revenue. I will be closing out my accounts with chase in the next week and moving to a new bank. I don't have time to play these petty games.
Edgeman
Chico,#3Consumer Comment
Sun, May 31, 2009
Hire an attorney.
Dede
Medford,#4Consumer Comment
Sat, May 30, 2009
This same thing has happened to me with Chase Bank, after they took over WaMu. How can we get a class action law suit started to stop Chase from ripping us off?