- Report: #458619
Complaint Review: J.P. Morgan Chase - Credit Card - Outrageous APR Rates! - Wilmington Delaware
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J.P. Morgan Chase - Credit Card - Outrageous APR Rates!
www.chase.com Wilmington, Delaware, U.S.A.
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Chase Credit Card - Outrageous APR Rates!J.P. Morgan Chase - Credit Card - Outrageous APR Rates! From WaMu to Chase - SCAM on APR Rates Wilmington Delaware
I was with Providian then WaMu now Chase. I have a checking and savings with Chase so when they bought WaMu I thought great! Now everything is together - how wrong I was. Received a "notification" that the APR which had been 24% now was 28%. I have never been late, great great credit so why penalize me????
Forget it, I needed to make a stand! I cancelled the card! The customer service rep could have cared less. I then searched the internet to find out who I could report Chase too because I'm going to cancel my accounts entirely with them.
My state said to write to the Customer Assistance Group in Houston, Texas to file a complaint...which I did today and copied Chase's Cardmember Service in Wilmington. I'm cynical at this point that anything will be done but I have my Discover Card and I still have my great credit score - If I want something that doesn't take Discover then I guess I just don't need it.
How does Chase think we the consumer can stimulate this economy doing business like this? I will never use them for anything they have to offer.
Get this, Chase is bringing 1500 jobs to Columbus - I'd rather work at McDonalds than "Big Brother".
Susan
Westerville, Ohio
U.S.A.
Forget it, I needed to make a stand! I cancelled the card! The customer service rep could have cared less. I then searched the internet to find out who I could report Chase too because I'm going to cancel my accounts entirely with them.
My state said to write to the Customer Assistance Group in Houston, Texas to file a complaint...which I did today and copied Chase's Cardmember Service in Wilmington. I'm cynical at this point that anything will be done but I have my Discover Card and I still have my great credit score - If I want something that doesn't take Discover then I guess I just don't need it.
How does Chase think we the consumer can stimulate this economy doing business like this? I will never use them for anything they have to offer.
Get this, Chase is bringing 1500 jobs to Columbus - I'd rather work at McDonalds than "Big Brother".
Susan
Westerville, Ohio
U.S.A.
1 Updates & Rebuttals
Gearhead
Collinsville,Illinois,
U.S.A.
Same thing here
#2Consumer Comment
Thu, June 11, 2009
I was also with Providian starting in 2002, then Wamu when the swap was made, and now chase. Unfortunately, I saw the writing on the wall. My wife had chase take her two accounts and double her rates from 14 to 28% two years ago, completely unwarranted. So I knew it was coming. Three months after the official swap, Chase notified me that my APR would be going from 8% to 16.24% "due to economic times and to maintain profitability on your account." Bull f---ing sh-t. Knowing I would get nowhere as I had tried with my wife's accounts previously, I immediately filed a BBB and FTC. This got a rather speedy phone call from Chase offering a "resolution" of my account remaining as-is for 12 months, but then the interest rate would go up. Yeah......great resolution. I told them no, and to close the account. They consider the case closed but I'm carefully watching the BBB and FTC resolution process right now because this was absolutely NOT an amicable agreeement.
