- Report: #343213
Complaint Review: JTE Electric - Irwin Pennsylvania
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Author Confirmed
Why?
JTE Electric
4th & Webster Streets Irwin, 15642 Pennsylvania, U.S.A.
Phone:
724-863-8006
Web:
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JTE Electric is bad business Irwin Pennsylvania
In October, 2007 I contacted JTE Electric to order a hot tub pump. My charge card was charged in October of 2007, but 30 days later no pump. Several times during that month I had called JTE Electric to track down the pump only to be met with a full phone message box, no return calls when able to leave a message, empty promises (already mailed) & hang-ups.
The final phone call resulted in the owner, Joe Topinka, requesting that I contact his supplier. Even though I paid him for the pump, and I had to contact his supplier in order to get my pump. When I finally got the pump over a month later, their was no reciept enclosed, which made it difficult when the pump failed 5 months later.
After tracking down the purchase through my credit card company, I attempted to make contact with JTE Electric to make good on their product warranty. I was met with the same problems. The voice mail inbox was full, I then e-mailed letting him know that I was unable to contact via phone. When finally able to leave a message, after a couple of weeks-still no return phone calls or e-mails from this company.
About a month later, I finally got through by using a different phone number and leaving a message stating that I wanted to order a pump. Then the phone call was returned. I was hung up on twice when trying to communicate very politely. This company is nothing but a headache. Please do not do business with Joe Topinka and his company JTE Electric.
Ken from california
Antioch, California
U.S.A.
The final phone call resulted in the owner, Joe Topinka, requesting that I contact his supplier. Even though I paid him for the pump, and I had to contact his supplier in order to get my pump. When I finally got the pump over a month later, their was no reciept enclosed, which made it difficult when the pump failed 5 months later.
After tracking down the purchase through my credit card company, I attempted to make contact with JTE Electric to make good on their product warranty. I was met with the same problems. The voice mail inbox was full, I then e-mailed letting him know that I was unable to contact via phone. When finally able to leave a message, after a couple of weeks-still no return phone calls or e-mails from this company.
About a month later, I finally got through by using a different phone number and leaving a message stating that I wanted to order a pump. Then the phone call was returned. I was hung up on twice when trying to communicate very politely. This company is nothing but a headache. Please do not do business with Joe Topinka and his company JTE Electric.
Ken from california
Antioch, California
U.S.A.
