Lina
Smithville,#2Author of original report
Fri, May 01, 2009
Jubilee home solutions moved to Dallas. Be alert! Dallas homeowners! This is their new address: Jubilee Home Solutions (972) 247-5474 (972) 247-5475 11522 Grissom LN Dallas, TX 75229-2353 Owner: Andy Andreas Manager: Brice Bertram
Lina
Smithville,#3Author of original report
Thu, April 30, 2009
Jubilee sold their business in Kansas City to Home Depot, and opened another one in Dallas TX. Be careful, Dallas homeowners! Jubilee Home Solutions (972) 247-5474 (972) 247-5475 11522 Grissom LN Dallas, TX 75229-2353 Owner: Andy Andreas Manager: Brice Bertram
Lina
Smithville,#4Author of original report
Wed, April 29, 2009
On the previous report, I didn't mention Jubilee charged us $7000 for a basic modeling of the bathroom. They also did not remove the entire tile, as promised by the salesman. When I asked the workers, they said they did not have enough sheet rock to replace all of the old tile and sheet rock. They simple cut out the bottom part, where the water damage was the most noticeable. This is not what the salesman promised us. There is also a soft spot on the edge of the new shower which was damaged by the old shower leaking. It was not until two days later when I noticed this spot. I realize this would have required additional work on the part of the installers since it would have meant installing a support to the next stud and then putting on the sheet rock. For the prices you charge this work should have been done. They also used the cheapest material to do the work. Right now the cheap material they put on show a lot of dirty spots that we don't know how to clean off. Until today, we still feel so regretful to sign contract with Jubilee. They not only cheated us on the empty promise, but also charged us outrageously on the lousy service and work. We will never use this company ever again!