I ordered a free trial of product with processing fee of $4.95. In less than a month another came with no receipt showing a charge. After 3rd month I realized my credit card was being charged without notification to me. I was trying to locate information to check with company and could find nothing. The shipments stopped in December or January. The fact is I liked the product, but I will not purchase it because the company has been illegal with their service. When I checked the internet I was amazed that so many people have had the same experience.