- Report: #507285
Complaint Review: Jupiter Jack - fairfield New Jersey
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Jupiter Jack
One TeleBrands Plaza fairfield, 07004 New Jersey, United States of America
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Jupiter Jack Offered a product for $20, with additional products $20 available..total bill was $229.70 fairfield, New Jersey
Ordered a device called Jupiter Jack from a TV promotional advertisement, through their website. The offer was for 1 Unit priced at $19.99 with and option to upgrade
it with a better battery for an additional $9.99 plus a shipping cost.
After I placed order, next page asked if I wanted the mount, which was an additional $10 or so. Yes. Next page offered 2 xtra lithium batteries. $7.99
Of course they have you enter your credit card info prior to ordering AND there is no place on webiste to cancel AND their customer service is only open mon-fri, 9-5. I was charged for EIGHT batteriess, SIX phones. I know I did not enter 6 in quantity. My total bill is $229.70, which started out as a $20 product. I did choose to order the car mount and two extra batteries for no additional shipping, the shipping being $6.95. My shipping is $65.86
There is no place for me to contact, I can't check my order...webpage not available, and of course have to wait until customer service on Monday. My credit card has already been charged. Initially Billy Mays was advertising this product, so I bought due to his credibility. A new hawker has not this week been the advertiser. I have purchased things in the past from tvinfomercials and not had problems. This is a problem.
I'm going to start with my credit card company and see if they can help me. Reading the other reports, I don't think I will get anywhere with this company.
it with a better battery for an additional $9.99 plus a shipping cost.
After I placed order, next page asked if I wanted the mount, which was an additional $10 or so. Yes. Next page offered 2 xtra lithium batteries. $7.99
Of course they have you enter your credit card info prior to ordering AND there is no place on webiste to cancel AND their customer service is only open mon-fri, 9-5. I was charged for EIGHT batteriess, SIX phones. I know I did not enter 6 in quantity. My total bill is $229.70, which started out as a $20 product. I did choose to order the car mount and two extra batteries for no additional shipping, the shipping being $6.95. My shipping is $65.86
There is no place for me to contact, I can't check my order...webpage not available, and of course have to wait until customer service on Monday. My credit card has already been charged. Initially Billy Mays was advertising this product, so I bought due to his credibility. A new hawker has not this week been the advertiser. I have purchased things in the past from tvinfomercials and not had problems. This is a problem.
I'm going to start with my credit card company and see if they can help me. Reading the other reports, I don't think I will get anywhere with this company.
1 Updates & Rebuttals
Ronny g
North hollywood,California,
USA
Billy Mays was a pitchman..
#2Consumer Comment
Sun, October 11, 2009
Yep..and he was good at it. But he didn't design or endorse the products per say..he was paid to sell them on TV.
Yes I know he was good..He can sell a towel as a "revolutionary new invention that absorbs liquids".
Anyhow...I sell and install hands free devices..and I can tell you for a fact..that the product Jupiter Jack will not do as claimed. It will not work on "any phone in any car".
If it works at all on some phones and some cars..the performance will be marginal at best.
I hope you can get your money back..but judging by the fraud of the product itself..I doubt this company is on the up and up as far as refunding anything. They paid a lot of money for all those commercials and probably had china build them 50 zillion Jupiter Craps..they need to bring in some revenue any way possible.
