- Report: #90370
Complaint Review: Just Brakes - Houston Texas
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Just Brakes
2000 F.M. 1960 West Houston, 77090 Texas, U.S.A.
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Just Brakes personal insults, ripoff attempted fraud Houston Texas
I received a phone call today from a young friend of ours today needing some advice about a brake job her car needed.She had already taken the car to a place named "Just Brakes" and left her car for an estimate that turned out to be $600+ that she could not afford as 1st year college was starting soon and asked me to take a look and advise her as what to do as she knew that I had been involved in the car repair business for many years as well as aircraft maintenance and flying.
On the way,I asked her to call ahead and make the car drive as we would seek another solution to the problem.When she called,the manager,named David yelled at this girl for about 5 minutes for being "stupid" and listening to"dumb boyfriends" about problems that would most certainly kill her in the first minute of driving.
After arrival I was referred to a large blowhard jerk that immediately questioned my experience.
After explaining my background as a BSME,grew up in the car repair business,an FAA license with A&P auth,also with an aircraft inspectors auth with ATP and many type ratings, I was called an "Idiot"-anyway we got the car back-it cost$108 for me to do a 100%quality service."stupid"was referred to as "dumb old boyfriend". she is 18, I am 62.Stay out of these places.
Barry
houston, Texas
U.S.A.
On the way,I asked her to call ahead and make the car drive as we would seek another solution to the problem.When she called,the manager,named David yelled at this girl for about 5 minutes for being "stupid" and listening to"dumb boyfriends" about problems that would most certainly kill her in the first minute of driving.
After arrival I was referred to a large blowhard jerk that immediately questioned my experience.
After explaining my background as a BSME,grew up in the car repair business,an FAA license with A&P auth,also with an aircraft inspectors auth with ATP and many type ratings, I was called an "Idiot"-anyway we got the car back-it cost$108 for me to do a 100%quality service."stupid"was referred to as "dumb old boyfriend". she is 18, I am 62.Stay out of these places.
Barry
houston, Texas
U.S.A.
3 Updates & Rebuttals
Rob
Lexington,Kentucky,
U.S.A.
The nature of business
#2UPDATE Employee
Fri, July 23, 2004
WOW Barry, you did a 100% quality job for $108? And those crooked mechanics wanted $600+? Kind of reminds me of how I was told $3500 to repair the roof of my house when I did it myself for $800! Or the time a lawyer wanted $1700 to file a motion I did myself for $2! And all to 100% satifaction!...But I am wondering if that 100% quality job you did means that if she returns at a later time because something you replaced (or did not replace) has failed and she wants you to buy the product and perform the service over or give her all of her money back (even if it is something that you did not replace because it falls under the "well you missed it, so now you should have to pay for it" principle most consumers seem to have for auto repair)....yes I am wondering if this happens to you or even if it does not, will your PROFIT from the materials and the tools and the TIME spent performing that $108 brake job be such that you could afford to make similar jobs at similar prices your sole source of income to support your business, your family and your home? Or were you able to make such a drastic cut in price because being a "friend" excludes you from the "well you missed it, so now you should have to pay for it" principle? And having been paid well for your work at your "real job" (and of course you were worth every penny and more you were paid! *sarcastically saying*) you could afford to make little or NO-PROFIT from your "FRIEND"???
Barry
Houston,Texas,
U.S.A.
The "Just Brakes" thieves should be locked up for consumer fraud, A.K.A."bait and switch".
#3Consumer Comment
Thu, July 22, 2004
A New Manager For The "Just Brakes" Organization(? "Jennifer" in Cleveland Texas writes "You must be kidding". Jennifer is stupid enough to defend these crooks so she must be smart(?) enough to be a manager. Yes,I am 62 years old and insist that my girlfriends be well over 18 and be intelligent and good looking. Jennifer certainly is not intelligent. The "Just Brakes" thieves should be locked up for consumer fraud, A.K.A."bait and switch". Signed by "Someone that can see and smell fraud"
Jennifer
Cleveland,Texas,
U.S.A.
ARE YOU KIDDING
#4Consumer Comment
Wed, July 21, 2004
YOur girlfriend is 18 and your 62, do not need to say anymore.
