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  • Report:  #569821

Complaint Review: Just Brakes - McKinney Texas

Reported By:
Jim - McKinney, Texas, USA
Submitted:
Updated:

Just Brakes
991 S Central Expy McKinney, 75070 Texas, United States of America
Phone:
(214) 385-4744
Web:
http://justbrakes.com
Categories:
Tell us has your experience with this business or person been good? What's this?

My wife took our car into Store #24 in McKinney for the $99 Special.  She was then told that the drum was leaking, rotors were shot, etc and that the repairs were going to be $700. When she told them to put everything back on, they refused.  Essentially holding the car hostage for payment.  We I called the manager Mike to get an explanation he told me and I quote "To go f*** myself".

This is a very unethical company.  The corporate headquarters does not return phone calls or emails.  DO NOT TAKE YOUR CAR there.

 



2 Updates & Rebuttals

SUCKA!

Somewhere,
Florida,
USA
No Cure For Stupid

#2General Comment

Sat, November 17, 2012

Ignorant can be educated.
Crazy can be medicated.
There's no cure for Stupid!

I'd never put my kid in a vehicle that just had all for corners done for $99.

Drums don't leak, but wheel cylinders sure can!  It's no wonder they wouldn't warranty new brake shoes without replacing the wheel cylinders.  No one would ever warranty brake shoes they knew would quickly become saturated with the brake fluid leaking from cylinders.  

Becoming an informed consumer goes a long way.  The Federal Trade Commission has a website just for you! www.ftc.gov.  As well, www.ehow.com is another awesome website for the consumer to learn about something they know nothing about PRIOR to making a ridiculous online complaint.

Dateline NBC aired an entire scam slam on Just Brakes just a couple years back.  Youtube it.


Bob

Kingwood,
Texas,
U.S.A.
You can't fix stupid.

#3General Comment

Fri, July 13, 2012

It amazes me how many people go to the Ripoff Report AFTER they have been screwed by some company.  It also amazes me that people are dumb enough to think they are going to get a 4-wheel brake job for $99.88 when every other shop quotes at least $125.00 to $200.00 per axle.  Are they so stupid that they actually think this company is going to virtually give them a brake job for such a low price?  If you were dumb enough to use this company, then blame yourself, not them.  All anyone has to do is look at how many complaints they have with so few locations.  I had a friend who went to work for Just Brakes.  He quit within a week.  He said they would fire a manager who sold two or more of their $99.88 brake jobs in a week.  Their average brake job is more in the $600-700 range.  I know.  I used to have a file in my office full of their receipts.  And not one of them had a warranty!  All of them had some service the shop personnel recommended that the customer refused, therefore, no warranty. 

Wake up people and smell the roses.  Pull your head out of your proverbial butt and go to a shop that has a good reputation, the owner is on location and they hire ASE certified technicians.  Just Brakes in my area had no ASE technicians the last time I checked. None would work for that company.  They are the laughing stock of the service industry. 

As P.T. Barnum supposedly said, "There is a sucker born every minute".  Any customer of Just Brakes is just that...a sucker. 



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