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  • Report:  #86525

Complaint Review: JUST BRAKES - Phoenix Arizona

Reported By:
- phoenix, Arizona,
Submitted:
Updated:

JUST BRAKES
77th Ave /indian School Phoenix, 85033 Arizona, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I went in to have my rear brake shoes replaced because they were making noise. Normally I wouldnt go to a place like this,and often do my own repairs,but its a fairly new car and I wanted documentation that the job was done. They said they would replace the front shoes for just ten dollars additional. Even though they were in really good shape I agreed. I glanced at my front brake calipers recently and noticed that the brake pads thet put on had been ground down at an angle so they would wear out quicker and damage my rotors in the process.So not only did they not fix my car, they damaged it.

I wont be going back to them to demand my money back or(god forbid)let them touch my car again. From what Ive read, they have a really good scam going and cant be held accountable because of legal technicalities that they exploit. After all, I cant prove that they sabotaged my car. I could have done it myself. I will never use these lying weasels again, and I urge anyone whos been burned by them to call the advertising departments of your local radio stations and tell them that you will stop listening to thier programming as long as JUST BRAKES commercials are aired. Thats how I heard about them.

Michael

phoenix, Arizona
U.S.A.


1 Updates & Rebuttals

Bruce

Murray,
Utah,
U.S.A.
Confront them with truth.

#2Consumer Suggestion

Mon, April 05, 2004

How do you know that dust did not cause the calipers to stick? Perhaps YOU overheated them and damaged the calipers, causing the breaks to wear unevenly. Maybe faulty parts are to blame, or even human error. The error could be on the part of the manufacturer, the installer or even yourself and your driving habits. Sometimes it is easier to blame the big company for INTENTIONALLY damaging your vehicle and put your life in danger. Before running off at the mouth and making accusations, perhaps you can show a sliver of proof or an ounce of REALITY. Perhaps if you approach the repair facility with this truth, then you will be in a position to get the problem corrected.

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