This company is total fraud. You pay them to buy a secure escrow service, and they can't protect your account and better than you would doing it yourself. With all the talk he does on his site about how secure it is, the truth is here. Not only that, but he promotes fraud on his forums, and allows people to scam each other. The fraud that happens on that site is of dollars every week. They sweep up all complaints by deleting threads like they did to you and myself. So they always look spotless. Good idea, right? The person that has scammed me is Aleksey & Artemys.
After the account I had purchased for $600 and one from Artemys for $1000... Both accounts were scammed in four weeks after long and vigorous dedication into putting so much work into the account of farming, quests, and even bought additional items onto it. The only excuses provided by Monarch (owner of the website) was that it was my responsibility to make sure all information was gathered to prevent this. How could I? I had their info on the account and the original owner. But the original owner was not even in the USA but shockingly in the over seas, so it was impossible to reach the person at all. Something didn't seem right.
The first and last name on both of the accounts were reachable on myspace; however, neither of them were able to reply to me in regards to the account or anything related to final fantasy XI. I was upset, I was hooked and corned in doing everything possible to stop these people and get my money back but everything was at a loss that nothing could be done physically and neither intellectually of the law.
Most staff aren't trained or paid, they're just buddies from all over the world that work for free and met the site founder through instant messengers or in game guilds, etc. (They actually have no background in fraud prevention or in ecommerce. They know nothing and aren't qualified.) The statements about all the grand security are just big-talk. The middlemen look at an account to see that it can be logged into, hold the money from the buyer, then take some money and pay the seller. That's their anti-fraud service. Anyone can do that much.
DO NOT DO ANY BUSINESS ON EGAMINGSUPPLY.COM