- Report: #171998
Complaint Review: K-Mart - Brandon Florida
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K-Mart
Brandon, Florida, U.S.A.
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K-Mart ripoff won't exhange for larger size of same item had no reciept but will to pay difference for size Brandon Florida
I purchased a comforter at the price of 29.00 for all sizes,in December 05. There was not a queen size instock at the time. Later Jan 06 I tried to exchange it and was told I had to take a reduced price of the oct sale of 12.40. The price currently is 39$ and the larger size was 54.00 I was willing to pay the difference of 15.00 but was not given that choice was offered 12.40 for the one I was returning. Not happy. Took my comforter and left the store. Will not shop there again.
Cheryl
Apollo Beach, Florida
U.S.A.
Cheryl
Apollo Beach, Florida
U.S.A.
5 Updates & Rebuttals
Leticia
Anytown,Other,
U.S.A.
Lori, I have seen those sale prices as well.
#2Consumer Comment
Thu, January 19, 2006
That is when I buy my bedding, because it is cheaper. But at the same time, I know that if there are none of my bed size in stock to get a rain check. Because after the sale is done, it will go back to its orginal price. I'm only questioning if she knew her bed size, why buy another size at the lower price knowing that it didn't fit her bed.
Lori
Kalkaska,Michigan,
U.S.A.
Leticia, I believe the OP
#3Consumer Comment
Wed, January 18, 2006
NOt only do I remember the sale that she's talking about, but other stores in the area have the same "any size, one price" sales. The stores quite often run out of one size (queen and king are the first to go), and you are encouraged to purchase a different size, and return the item for the correct size once it's back in stock. As I myself purchase bedding for 9 different beds, I quite often run into this situation. In my case, I've always been told to save the receipt for the return for the correct size, which unfortunately the OP didn't seem to have. Another slick trick that Kmart uses is a computer system for 'no reciept returns' that takes the LOWEST price in the nationwide system to refund your money... if the local store discounted an item at $5, but your store in BFE, S. Dakota discounted the same item for $1, you will receive the $1. for your return. This is a ridiculous policy in my opinion, since what are the chances that I'm going to go all the way from MI to BFE to save $4?? All that being said, the OP should have saved her receipt, but the actual practice of buying one size and returning it upon restock is common (it saves the store from having to issue rain checks, thereby saving them a step in paperwork for the item that you wanted.).
Cory
San Antonio,Texas,
U.S.A.
Good Try
#4Consumer Comment
Wed, January 18, 2006
You bought the wrong size to begin with, for $29 with the intention of exchanging for the larger size when the came in. When they came in the larger size was $54. You paid $29, that's a $25 difference, not $15. Now you're chapped, the final sale price was $12.40. Because you don't have a receipt that's all they'll give you. You can't have it both ways. Good try though.
Leticia
Anytown,Other,
U.S.A.
They didn't have your bed size.....
#5Consumer Comment
Tue, January 17, 2006
But you bought one anyways? Sorry, but I'm not believing you here. I have often found sales on bedding that my queen size bed is sold out of. Have I bought the bedding? NO!!!! Because what is the point in buying bedding that you know is NOT going to fit your bed?
Honest Sam
Bay Area,California,
U.S.A.
Yawnnnn
#6Consumer Comment
Tue, January 17, 2006
How do they know that you didn't buy it during the sale for $12.40? That's the purpose of getting a receipt, to PROVE that you purcahsed a certain item on a certain date at a certain price. Is it really that hard to have a large envelope or s****.?
