Cory
San Antonio,#2Consumer Suggestion
Mon, August 11, 2008
I learned THAT lesson decades ago. Usually when I go look at vehicle I dress like crap and drive the '88 Ram Charger. Went into northside ford to look at a new F-150 Lightning for $30k. The first weekend I went to look, the moron salesman blew me off. The following weekend I drive up and see several salespersons standing there, one of which is the moron from the week before. I ignore his a** and turn to the guy next to him and say "I want a hot dog and a lightning". They have hot dogs on Sat. Drove out a couple hours later with the lightning. When I've gotten slighted by one dealership, I go on to another until I find what I want, at the price I want. Then I take my new vehicle back to the first dealership for service and just HAPPEN to run into the first jerk and tell him about my great purchase at the OTHER dealership. They always get this funny look on their faces. I wonder why?
Norm
Tolleson,#3Consumer Suggestion
Mon, August 11, 2008
Even though Mesa is NOT 45 miles from Kachina, one would wonder why you would keep going back over and over to the same place where you were having a problem. Since you were looking for a car that was 10 years old, I would think that you would find a much better deal in the Auto Trader and at a much lower price than through a dealer. Stop looking for an excuse to b***h about discrimination. If you're making $50k ayear, go buy a new car!!!
#40
Sat, March 24, 2001
We see that Mr. Moreno wanted to buy a Cadillac. What has happened to this man, goes on across the country. This is called "Cherry Picking the Ups." If a car salesman thinks for one-second that you look like you can't afford the car that you are looking at, they do what is called a "lot Drop." In other words, they will do anything to get away from you. They feel that you are day dreaming and wasting their time.
Yes, they are discriminating against you if you look Hispanic in this mostly all white community. As you stated in your e-mail to us, they were helping others that came after you and there were sales people standing around doing nothing and they just ignored you. At most any big dealership, the sales people are standing around like vaulters waiting to get you.
Car dealers like to hire car salesmen that know how to sell to buyers, and "lot drop" is what they feel are day dreamers. Prejudging the consumer is the wrong thing to do. If I were this man, I would call another Cadillac dealer and ask to speak to the fleet sales department.
I would tell the fleet department that you make $50,000 a year. That you are thinking of buying a Cadillac and would like to make an appointment to come in and see their inventory. That you do not have any intentions of wasting their time. I would make it known real fast that you are looking at what you can afford, and that your looking for a good deal.
All the car salesmen at this car dealer that seen Mr. Moreno did not want to talk to him because they where judging him by race, looks or the car that he drove on their lot, or someone would have helped him.
Most car makers do not care how a car dealer treats the consumer, just as long as the cars get sold.
Stick Bogart
Auto Buyers Advocate
consumer advocate Volunteer
badbusinessbureau.com