S.n.
Bucyrus,#2Author of original report
Sat, July 02, 2005
I got a letter from Kansas Gas Service AFTER I contacted the BBB and the KS Corporation Commission. They stated I never had the gas turned off and they wanted the full amount plus late fees BUT if I needed to make payment arrangements to contact them. I STILL don't have copies of all of the bills, but some of the old bills they claimed they couldn't get for me are suddenly in with this letter and the billing address on them is one I never heard of. The BBB wrote and told me they had gotten a response and asked if I was satisfied with what KS Gas Service had to say and I made a copy of the second letter for them and for the KS Corporation Commission. I haven't heard anything from anyone since. I guess after the holidays I'll have to try to contact the entire bunch again.
S.n.
Bucyrus,#3Author of original report
Sat, July 02, 2005
I got a letter from Kansas Gas Service AFTER I contacted the BBB and the KS Corporation Commission. They stated I never had the gas turned off and they wanted the full amount plus late fees BUT if I needed to make payment arrangements to contact them. I STILL don't have copies of all of the bills, but some of the old bills they claimed they couldn't get for me are suddenly in with this letter and the billing address on them is one I never heard of. The BBB wrote and told me they had gotten a response and asked if I was satisfied with what KS Gas Service had to say and I made a copy of the second letter for them and for the KS Corporation Commission. I haven't heard anything from anyone since. I guess after the holidays I'll have to try to contact the entire bunch again.
S.n.
Bucyrus,#4Author of original report
Sat, July 02, 2005
I got a letter from Kansas Gas Service AFTER I contacted the BBB and the KS Corporation Commission. They stated I never had the gas turned off and they wanted the full amount plus late fees BUT if I needed to make payment arrangements to contact them. I STILL don't have copies of all of the bills, but some of the old bills they claimed they couldn't get for me are suddenly in with this letter and the billing address on them is one I never heard of. The BBB wrote and told me they had gotten a response and asked if I was satisfied with what KS Gas Service had to say and I made a copy of the second letter for them and for the KS Corporation Commission. I haven't heard anything from anyone since. I guess after the holidays I'll have to try to contact the entire bunch again.
S.n.
Bucyrus,#5Author of original report
Sat, July 02, 2005
I got a letter from Kansas Gas Service AFTER I contacted the BBB and the KS Corporation Commission. They stated I never had the gas turned off and they wanted the full amount plus late fees BUT if I needed to make payment arrangements to contact them. I STILL don't have copies of all of the bills, but some of the old bills they claimed they couldn't get for me are suddenly in with this letter and the billing address on them is one I never heard of. The BBB wrote and told me they had gotten a response and asked if I was satisfied with what KS Gas Service had to say and I made a copy of the second letter for them and for the KS Corporation Commission. I haven't heard anything from anyone since. I guess after the holidays I'll have to try to contact the entire bunch again.
S.n.
Bucyrus,#6Consumer Suggestion
Mon, May 30, 2005
Thank you for the information. I found the Commission's website online and will be faxing them a letter today regarding this matter.
Robert
Rochester,#7Consumer Comment
Sun, May 29, 2005
Get on the phone and file a complaint with your Public Utilities Commision (the 271-3140 number is the complaint line). Kansas State Corporation Commission (785) 271-3100 (785) 271-3140 (800) 662-0027 Tell them that they are refusing to give you an accounting for thier bills..