Complaint Review: karen-millen-uk.net & Simple Helix Web Hosting - Internet

Hello,

As you have already been advised of with the response in this very same ticket (which you conveniently left out), simplehelix.com does not control, nor do we associate with simplehelix.net. Here is the publicly available whois information for this domain (which you were already provided):

Domain Name ..................... simplehelix.net
Name Server ..................... ns1.myhostadmin.net
ns2.myhostadmin.net                                  
Registrant Name ................. Mingsheng Tang
Registrant Organization ......... Chongqing guangyao network technology Co., LTD
Registrant Address .............. Chongqing new south road 11 (8) 20 - sky)
Registrant City ................. Chongqing
Registrant Province/State ....... CQ
Registrant Postal Code .......... 400020
Registrant Country Code ......... cn
Registrant Phone Number ......... 023-67551983 
Registrant Fax .................. 023-67551983 
Registrant Email ................ [email protected]
Technical Organization .......... Mingsheng Tang
Technical Address ............... Chongqing new south road 11 (8) 20 - sky)
Technical City .................. Chongqing
Technical Province/State ........ CQ
Technical Postal Code ........... 400020
Technical Country Code .......... cn
Technical Phone Number .......... 023-67551983
Technical Fax ................... 023-67551983
Technical Email ................. [email protected]
Administrative Organization ..... Mingsheng Tang
Administrative Address .......... Chongqing new south road 11 (8) 20 - sky)
Administrative City ............. Chongqing
Administrative Province/State ... CQ
Administrative Postal Code ...... 400020
Administrative Country Code ..... cn
Administrative Phone Number ..... 023-67551983
Administrative Fax .............. 023-67551983
Administrative Email ............ [email protected]
Billing Organization ............ Mingsheng Tang
Billing Address ................. Chongqing new south road 11 (8) 20 - sky)
Billing City .................... Chongqing
Billing Province/State .......... CQ
Billing Postal Code ............. 400020
Billing Country Code ............ cn
Billing Phone Number ............ 023-67551983
Billing Fax ..................... 023-67551983
Billing Email ................... [email protected]
Expiration Date ................. 2013-05-13 22:33:40

Please cease and desist all attempts you are making to associate our company with this domain. You have been advised of this same information twice now.

Here is the whois information for the spammers domain in particular:

Domain Name: KAREN-MILLEN-UK.NET      
                                   
 Registrant:                       
     lu han
    lu han        ([email protected])
    luo yang s**+ ji li qu
    luo yang
    Henan,496525
    CN
    Tel. +86.02854639654
    Fax. +86.06325103648     
                                   
 Creation Date: 16-Oct-2012  
 Expiration Date: 16-Oct-2013  
                                   
 Domain servers in listed order:   
     ns1.simplehelix.net
    ns2.simplehelix.net
                   
                                   
 Administrative Contact:           
     lu han
    lu han        ([email protected])
    luo yang s**+ ji li qu
    luo yang
    Henan,496525
    CN
    Tel. +86.02854639654
    Fax. +86.06325103648 
                                   
 Technical Contact:                
     lu han
    lu han        ([email protected])
    luo yang s**+ ji li qu
    luo yang
    Henan,496525
    CN
    Tel. +86.02854639654
    Fax. +86.06325103648      
                                   
 Billing Contact:                  
     lu han
    lu han        ([email protected])
    luo yang s**+ ji li qu
    luo yang
    Henan,496525
    CN
    Tel. +86.02854639654
    Fax. +86.06325103648        

None of this has to do with Simple Helix web hosting. We cannot control who aliases their domain to our domain. Cname records are easy enough to setup for any novice, and if you had bothered to read our response or done any homework on this you would see that we did your fact checking for you. So given that you've now been supplied with easily and publicly obtainable information twice, I think its clear where the real 'rip off' is here. Quit slandering our services, we are not going to give you any money.

Thank you.