TrailerStory
United States of America#2UPDATE EX-employee responds
Tue, April 24, 2012
Kaufman Trailers, Appalachian Trailers, and Trailer Baron are all owned by the same person. They emphasize the sale and not the post-sale service. If you look at their staff, they are heavily staffed in sales, but not in warranty support.
Their warranty on new trailers is only 1 year the last time I checked and there are numerous reports on this website (among others).
I would recommend anyone looking for a new trailer to really research the manufacturer and choose the one with the best support package.