Nick
LB,#2Author of original report
Tue, May 29, 2007
I went to the local department store and spoke with the manager. I was able to convince her to have the watch shipped back to the store and they would replace it with a new one, same exact style and brand. I am now a satisfied customer, but they do need to add a clause to the warranty, customers need to be aware of this issue with their warranty plan.