Jeremy
Columbia,#2Consumer Comment
Tue, March 30, 2010
Why would you go back to Kay's ever again after having them lose your ring the first time around? I can guarantee that would have been my last time stepping foot into Kay's.
Second, why would you now be shopping at Zales? Why not the place that fixed your ring for you who does their own work in-house? I have doubts that Zales will treat you any better than Kay's in the long run.
I stronly recommend finding yourself a local jeweler. I've said it before, but a locally owned business doesn't remain in business for decades by ripping people off and mistreating customers. Also, many of them perform their own repairs, so there won't be any mailing off of your jewelry and far less chance of it being mixed up or lost.