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  • Report:  #123931

Complaint Review: Kay Jewelers - Muncy Pennsylvania

Reported By:
- Williamsport, Pennsylvania,
Submitted:
Updated:

Kay Jewelers
Lycoming Mall Muncy, 17754 Pennsylvania, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
For those even remotely considering paying by check!!! My wife and I went to Kay to purchase a new wedding ring/band. We had a cashier's check from our bank (not a personal or company check, mind you). They ran it through "Tele-Check" and, since our credit union did not report to them, they denied the check. Imagine that a cashier's check is no good. After about an hour or so of dealing with the manager, the district manager (Jeff Yoder.. his cell phone is 717-394-7285 if you wanna have some fun) and corporate. At this point, they have lost a $2600 sale and I will never go back nor will I recommend them.

IF YOU ALL WANT TO TAKE THE CHANCE, by all means go ahead. I'm not even sure cash will be taken by them, they will find a way to reject that as well.

As they say, buyer beware!

RLG

Muncy, Pennsylvania
U.S.A.


1 Updates & Rebuttals

Cory

San Antonio,
Texas,
U.S.A.
The Rest Of The Story

#2Consumer Suggestion

Tue, December 28, 2004

It's sad that an honest person such as yourself got caught up in this situation. One of the biggest and most common scams going around are cashier's checks. My wife works at a bank and every day they get a new list of all the "official" cashier's checks that are being passed around, nationwide for that day. The crooks get genuine cashier's checks and counterfeit them to suit their needs. They change the names and use them all over town to buy many different large ticket items including jewelry and cars. I have a store and if someone walked in with a cashier's check, I'd be more suspious of it than I would of a regular check. Kay's has policies and procedures to handle regular checks. They run them through Tele-Check. If the check is no good, Tele-Check pays the check. Kay's pays Tele-Check a percentage of each check to guarantee the checks are good. TC sets the procedures for Kay's in this manner. If TC won't guarantee the check, and the check comes back counterfeit Kay's out the money. Counterfeit cashier's checks are rampant right now. Your comment"Imagine that a cashier's check is no good." Sounds pretty hollow to the thousands of businesses that have gotten stuck with counterfeit cashier's checks including many banks and credit unions. As for your other comment about cash. Several years ago a couple wanted to buy $30,000 worth of gold from me in cash, but didn't want to fill out the proper paperwork. Told them NO. They came back the next day and tried again. Threw them out. Turned out to be a couple of IRS agents. So yes, you could say I wouldn't accept cash. It's a sign of the times.

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