Anonymous
Summerville,#2Author of original report
Tue, September 30, 2008
KB Home has acknowledged my worries and is near completion of our home. It was agreed that a misunderstanding had taken place and that sometimes business should continue. With that said KB Corporate was very concerned about our needs and assured us that KB Homes is deeply regretful that we have been frustrated with the purchase of our home. Our Agent openly accepted our inquires about the progress of the home and understood that the frustration in purchasing a home can be overwhelming. She invited us to visit the home as it is near completion. I must say that we are still excited about the home. And have high hopes that we can make the home look like their models which is what allured us to KB Home in the first place. The progress is moving along smoothly and we anticipate moving in soon. Bottom line is, I guess we all have our fair share of heartaches from time to time. My agent has also accepted my apologies upon any misleading expressions I may have given her and has agreed to set aside our differences. At this point I would recommend a KB Home because of their willingness to provide customer service in light of turmoil.