- Report: #201177
Complaint Review: Ken Phares Photography - La Mesa California
-
Author Confirmed
Why?
Ken Phares Photography
8240 Parkway Drive, Suite 106 La Mesa, 91942 California, U.S.A.
Phone:
619-449-2577
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ken Phares Photography unscrupulous unprofessional shameless jerk wedding photographer denied us of our wedding photographs La Mesa California
My wife and I got married March 14, 2004 in San Diego. We hired Ken Phares as our wedding photographer and was paid in full prior to our wedding date.
We purchased the "Ultimate Wedding" package from Ken which included 500 4x6 photographs, 6 5x7 photographs, 5 8x10 photographs, as well as one signature album and one wedding album. The package also stated we were to "receive all Negatives and Digital Files."
Up until this point, we have received the 500 4x6 photographs and the signature album.
Ken has not (or will not) give us the rest of the agreed upon photographs, which includes the negatives, the digital files, and most importantly, our wedding album.
I have called and emailed Ken intermittently for the past two years and he has yet to return our calls or respond to our emails. On occasion, I would stop by his office and no one would ever be there.
Even a few of our friends have tried setting up an appointment with Ken in order to demand our wedding album. And still, no response.
Perhaps Ken is too busy with other wedding events? But for more than two years?
I recently visited his website kenpharesphotography.com, unfortunately, he is still out there, taking wedding photographs for other couples. His recent event was in December 2005.
Although it's speculation, I have concluded that Ken may be intentionally avoiding our calls and failing to respond to any of our messages.
My wife and I do not care for the $3178 we spent to hire Ken. All we want are our wedding photographs.
There are two things I'll always remember from our wedding day, and one of them is Ken Phares.
Joel
Wildomar, California
U.S.A.
We purchased the "Ultimate Wedding" package from Ken which included 500 4x6 photographs, 6 5x7 photographs, 5 8x10 photographs, as well as one signature album and one wedding album. The package also stated we were to "receive all Negatives and Digital Files."
Up until this point, we have received the 500 4x6 photographs and the signature album.
Ken has not (or will not) give us the rest of the agreed upon photographs, which includes the negatives, the digital files, and most importantly, our wedding album.
I have called and emailed Ken intermittently for the past two years and he has yet to return our calls or respond to our emails. On occasion, I would stop by his office and no one would ever be there.
Even a few of our friends have tried setting up an appointment with Ken in order to demand our wedding album. And still, no response.
Perhaps Ken is too busy with other wedding events? But for more than two years?
I recently visited his website kenpharesphotography.com, unfortunately, he is still out there, taking wedding photographs for other couples. His recent event was in December 2005.
Although it's speculation, I have concluded that Ken may be intentionally avoiding our calls and failing to respond to any of our messages.
My wife and I do not care for the $3178 we spent to hire Ken. All we want are our wedding photographs.
There are two things I'll always remember from our wedding day, and one of them is Ken Phares.
Joel
Wildomar, California
U.S.A.
