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  • Report:  #553363

Complaint Review: Kevin Goldberg - Internet Internet

Reported By:
KevinG - New Smyrna Beach, Florida, United States of America
Submitted:
Updated:

Kevin Goldberg
Internet, 32168 Internet, United States of America
Phone:
Tell us has your experience with this business or person been good? What's this?

My family is new to the New Smyrna Beach community. My son turned 16 in November 0f 2009 and we started looking at cars for him about 4 month ago. Since we did not know anyone in the car business, my wife, son and I just started looking throught the internet initially. Buying your first born child a car is, for lack of better terms, an endless amount of hostile conversation. We all fought all the time with very mixed feeling as to my son wanted to drive and what we could afford.



We met Jack, GM or New Smyrna Chevy, while out with friends at a local pub. Really nice man and my wife felt she could trust him. We went to see him at the car dealership and he was not there. We worked with a rep, name to be not shared, and we were not only suprised to see they had absolutly no Tahoes, which is what Jack suggested we get since the price was so low and safety so high,and that they would have to order one that may take up to 4 weeks!



We are very honest people. Don't tell and sell me something you don't have. This Jack guy is a lier, not his sales people, and I will never go back there again.



1 Updates & Rebuttals

New Smyrna Chevrolet

New Smyrna Beach,
United States of America
Our goal is to find you a vehicle.

#2REBUTTAL Owner of company

Thu, January 14, 2010

I honestly have to admit that I do not remember Mr. Goldberg and we have no contact information on him in our systems. However, I do stand by the fact that the Tahoe is an excellent choice for many reasons but I will not list those here.

We had many Tahoes to choose from in October of 2009 but once Chevrolet released the 0% for 72 months special in late October our inventory simply cleared out. In any event we still had customers come in and purchase Tahoes. We were able to get them from other dealers and not wait four months. Four months does not sound accurate.

I certainly understand that purchasing a vehicle for a new driver can be daunting. I would be more than happy to further discuss Mr. Goldbergs vehicle purchasing needs.

I Jack Holcomb, stand behind what I say and I have been in business long enough to know that I want every customer coming through our doors to be a positive reference and a life long customer.

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