- Report: #1312221
Complaint Review: KIA Depot of Santa Ana - Santa Ana California
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KIA Depot of Santa Ana
909 N. Grand Ave. Santa Ana, 92701 California, USA
Phone:
714-835-5000
Web:
http://www.kiadepot.com/
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KIA Depot of Santa Ana Sold me a rusted out car that was in Hurricane Sandy Santa Ana California
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I bought a used 2007 Nissan Xterra from Kia Depot in Santa Ana in Feb 2016... It's a beautiful suv, or at least I thought. I bought this "as is", I was a first time buyer, and thought this was normal. Turns out that the entire undercarriage is so rusted that it has been literally falling apart, which they did not disclose to me. Their service inspection department HAD to have seen this during inspections. And interesting fact, a dealership can do a "title washing" if a vehicle is sold to another state. So if it were salvaged in New York, there is a way that they can hide it - even Carfax wouldn't see it. I've already had to pay $500 in repairs and $ in getting a rental car. The emergency brake crumbled and fell apart behind the rear drum.. When I confronted them with it, they basically asked me if I could get $1500-$3,000 to put down on a new car!! This thing is financed and I'm paying $285 a month for a rusty nightmare !! Are these guys allowed to sell such a unsafe car like this !!??? This is the worst thing I've ever seen and I'm so upset that I want to throw up - Can they do this ?
2 Updates & Rebuttals
MUDDYGURL
CUTTEN,California,
United States of America
Always have a used Car INSPECTED by your mechanic
#3Consumer Comment
Sun, June 19, 2016
| Consumer Comment | |
| Update: |
I am sorry this happened to you. You trusted them, and did not crawl under the car yourself. But as we know dealers will mislead and lie..but you had the right to drive the car to YOUR trusted mechanic, ( or have THEM take it there) or to anyone you chose, and have it inspected. You pay ~$100+ for this, they do 100 point inspection, and it really protects your investment, and they would have seen rust, or signs of water damage. There is an online site that tells you how to inspect a car, so much to look for, also a good shop will check for any recalls or other information, and make sure the VIN is correct, etc. http://www.insider-car-buying-tips.com/used_car_inspection.html#1 Second, I was reading somewhere that dealers are supposed to offer you a 30 day warranty--you PAY for it--but it would have protected you too. Or a "return" option, also a paid ability to return the car within a short time, and under certain miles used, in same condition. It can he a few hundred $$. http://www.consumer-action.org/english/articles/california_car_buyers_bill_of_rights/ If you search online for keywords you can learn a lot, unfortunately you may have to bring a lawsuit, and may be protected if they knowlingly sold you a flood damaged car, not sure the rules or laws.(the title washing you mentioned) I am in Calif also, and dealers are under no obligation to tell the truth it seems. |
