Kinetico Water Systems of SWFL
Venice,#2UPDATE Employee
Wed, July 24, 2013
On July 12, 2011, Kinetico Water Systems of SWFL replaced components of an existing Whole House Reverse Osmosis water treatment system within the customer's existing pump house or shed.
The customer was on our maintenance program which includes the maintenance of the equipment to provide quality water for the whole house. Our maintenance agreement covers after hour and weekend emergency no water calls, as well as any maintenance to the equipment on an as needed basis.
What needs to be done to the equipment is determined by diagnostic checking of the equipment every 56 days which is recorded on the customer's account. The interval of diagnostic testing is solely up to Kinetico Water Systems of SWFL.
A monthly rate is billed for the maintenance agreement of the Whole House Reverse Osmosis water treatment system. A contract is signed by both parties that the maintenance will be done at a set rate for 1 year. This customer's rate had stayed the same for 17 months. The rate was increased on the 18th month.
All of our customer's which are on this agreement plan can pay for service on a month to month basis or pay 12 months in advance and get the 13 month free.
Weekly service meetings are held to discuss all customers on our maintenance program.